Silka Cheras Kuala Lumpur

Overall is ok, just the hotel is abit old and some renovate will be better. But location reason i choose it

Room is clear. Hotel connected to a mall but most of the shop are closed & left furniture shops & a bistro at ground floor.

Nice hotel. Clean room. Friendly staff. Fast check in. Great stay. Just next to the mall. Easy to find food.

actually I always choose silka every time I come to KL, because the price is reasonable and comfortable.. only this time I was a bit disappointed because it was not satisfactory because I got a room next door which was very noisy.. even people snoring could be heard😫

Good stay, friendly staff,nice breakfast...............

The walls are so thin. You can basically hear everyone’s conversation super clearly at night. Its disruptive. The receptionist was hostile. They charge you for every single thing too. The breakfast was half past six. Its definitely not a place to bring your family nor friends.

It was my second stay here. But, anyway i felt so dissapointed. The room is supersmall and the surprising part is the aminities such as laundry bag are available upon request. And- after gave a call to receptionist, they are so late in providing me for just a laundry bag. The good things- are the cafe. Cafe's staff are very polite and friendly. And good food as well .

Average Not Clean Bad Service 😞 The receptionist are not friendly. Please add on other payment method like duit now.

I recently stayed at Silka Cheras Kuala Lumpur and would like to share my experience, which had both positive and disappointing aspects. Firstly, I was disappointed with the check-in process. I arrived around 6:30 pm and had booked a triple single beds room. Unfortunately, upon arrival, the room wasn't ready. However, the staff quickly arranged an alternative room with a king-size bed and a single bed. While I appreciated their effort to find a solution, it was a bit inconvenient as it deviated from my initial reservation. Secondly, during the check-out process, I encountered another issue. I had to wait for around 10 minutes as there was no cash (RM50) at the counter to refund my deposit. This delay in returning the deposit, although minor, added a bit of inconvenience to the check-out experience. Lastly, even though the room was designed to accommodate three persons, the hotel only provided one room access card. This caused a significant inconvenience for us since we had to go out together, and the lifts required a card for floor access. It would be more convenient if the hotel provided multiple access cards for rooms designed for multiple occupants. Despite these issues, I must commend the staff for their efforts to address the challenges promptly. However, it would enhance the overall guest experience if the hotel could streamline these processes to ensure a smoother stay for guests in the future. Thank you.