Metro Hotel @ KL Sentral

The hotel enjoys a superb location — just a short walk from KL Sentral, NU Sentral Mall, and the KL Monorail station, making it extremely convenient for both travel and shopping. Rooms and bed are comfortable, with strong free internet. Dining options are abundant, with many eateries nearby, including 24‑hour choices. Convenience stores are also within easy reach, adding to the practicality of the stay. Two self service laundrettes are available near the hotel. Highly recommended for travelers seeking comfort, accessibility, and excellent value in Kuala Lumpur.

This hotel location is convenient. Many coffee shops & casual dining within the precinct, close to Nu sentral shopping mall & good transport hub to go everywhere. Unfortunately this hotel had deteriorated from my previous stay. Staff are not that pleasant anymore The water from wash basin is very slow, somehow like dripping water when you turn the tap on to full. I reported to the staff & requested a change of room but was declined by them. They said all the rooms are the same due to something wrong with the system. I have been staying here for 3 days & see they don't care about this issues. The showers is normal so I can't understand why the water is so slow with the wash basin.

There are a few issues with this establishment. Firstly, management openly and knowingly propagates misinformation. They permit room descriptions on that list amenities that are absent. The main example for this single room was a refrigerator. Not the end of the world, however since my stay was for a week and I like adding milk to tea, I prefer having a fridge available in a hot climate and it was one of the reasons I selected this hotel. I confronted the reception about it but they simply shrugged it off as a problem with their 'marketing department' as though it was part of a huge corporation and nothing could change. Nevertheless the information provided on a platform like Trip com is false or misleading. Very unprofessional. Another problem was the improperly wall mounted air conditioning unit which leaks (see images). Again, not diabolical, as at least the climate control worked well enough, but a maintenance issue nonetheless. Another issue - the lack of a wardrobe or coat hangers or rack. Absolutely no where to place clothes. Not great in a room of only 10 sq m, although there is enough wall area to fix a metal clothes rack or hooks. I've stayed in smaller rooms in Hong Kong that supplied them. The management could easily have them retrofitted. On a positive note, the hotel's location, being next to Sentral, is good so it's easy to find and the rooms are inexpensive.

Everything is Sentral. Lots of Indian restaurants nearby which are reasonably priced. Can walk to NU SENTRAL MALL a few mins only.

A hotel located within walking distance from KL Sentral. A basic room with a big bed. I got a room just next to the lift, so it's kind of noisy with the lift alerts and people chatting while waiting for the lift. The sound proofing is also not so good but for the price range, I think I should not complain. After all the room is clean & with working aircon. The water pressure in the toilet is also good.

The room is small but clean ok for 1 day stay. Near to restaurant and Kl Sentral. Online price is more cheaper compared to walk in price. Highly recommend

Receptionist/ counter was nice. AC wasn't in good condition so needed to change room. AC on the next room seem to have been shutdown by the hotel approximately 30 mins before the checkout time No clear handover of task since the new receptionist wasn't aware about their guest deposit.

Best hotel for stay…. Will repeat again at this hotel.. very recommended

quite tidy, just hair dryer & electric kettle should be cleaned to free from dust & rust