Επισκέπτης Χρήστης
23 Μάιος 2024
Traveler's, Please don’t waste your hard-earned money on this property, just the way i did. So being a Hospitality professional i am aware of all the operations and back of the scene duties of a Staff, As i have been there done that!!!!! This property staff lacks professionalism and human courtesy in short. I am unsure of how the recruitment of this hotel is done, but I am certain that they are not recruiting professionals but just Locals to run the property. I am made to wait ***** with my 11-year-old daughter for almost an hour for a check in saying that Rooms aren't available and that the cleaning will take time. Which is definitely not acceptable. Why do we make prior bookings on OTA channels? The house keeping staff is Terrible. You call the housekeeping department and be rest assured that you will receive the requested Item after almost a YEAR!!! In my case i did not receive requested items at all. The cleanliness of the room was pathetic. The rooms stink as there is a weird smell that is released from the Air conditioning in the rooms. Toiletries ae not provided in the racks of the Bathroom. Bed runners are dirty and full of stains and blood stains. Curtains are of Dust. Please carry Mosquitoes repellents and lots of it as the property is blessed with Mosquitoes Restaurant staff - All trainees there with no sense of professionalism. Most of them dont even understand English and are proudly ignorant to all guests waiting to use their services. There is never a Manager on Duty to supervise. All in all a complete money waste and dis satisfaction on my days getaway! So all you travelers please be aware before booking.....BIG RED FLAG!
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