Fairmont Yangcheng Lake

Love this Hotel. Discovered it during Covid, when we were not allowed to leave Suzhou! Hospitality is top. The kids love the outside pool, the main reson we stay at Fairmont every year during the Summer Holidays for a few days. The indoor Playground is for me too small, too hot, but, for FREE and my kids age 6-10 can enjoy themselves nevertheless, for hours there! There is a small farm, archery, Go-cart, but we went only once, a bit expensive, the outside pool is enough for them! 喜欢这家酒店。 客户服务非常客气。 孩子们喜欢外面的游泳池，这是我们每年暑假都会住Fairmont几天的主要原因。 室内游乐场对我来说太小，太热，但是，免费的，我6-10岁的孩子们还是在那可以玩几个小时！ 有一个小农场，射箭，卡丁车，但我们只去了一次，有点贵，外面的游泳池就足够了！

We spent 3 nights at the Fairmont on Yangcheng Lake recently the second week of Chinese New Year. The hotel and accomodation was excellent. We were kindly upgraded to the Fairmont Gold floor and were fantastically looked after by the team there. The rooms were large, with good facilities and quality finishing (loved the shower especially). The hotel has massive gardens and outdoor activities to do (we did some Archery) and is linked to a farm as well. It also has an indoor pool and gym area too. With the weather so cold the outdoor activities were limited (no Kayaking etc). It would have been good if they had a table tennis / pool table / darts area for indoor activities. With the location there are no supermarkets or restaurants near by so you are restricted to the hotel. The breakfast buffet was expansive and great quality. The room service options were varied and good quality and they did have a Chinese restaurant open each night. The buffet restaurant is only open at night on the weekend. If we came again we would come in warmer weather when the water sports were open and the outdoor pool was open to really get the most out of the stay.

這次新年跨年選擇入住費爾蒙酒店，很幸運欣賞到了新年煙花秀😊也非常高興享受了管家Sammi細緻入微的服務，行程還沒開始sammi就提前告知酒店的位置和周邊景點，到店後幫着升級湖景房，又貼心的告知酒店跨年活動，時刻關注着我們的入住體驗。讓我們感到非常暖心。特別棒的員工👍在中餐廳也有個小姐姐特別好 ，怕我們用餐錯過煙花秀親自陪我們到燃放點（可惜不知道名字）總之在費爾曼渡過了愉快的假期。還會再次入住。