Abbaye de la Bussière

Food was really great and the parc is amazing. The service is good and the staff very helpful. A ploace to come again and again.

Absolutely fabulous hidden gem in Burgundy! Worth a massive detour for all it stands for and what it has to offer.

My wife and I are regular guests of many Relais & Chateaux Hotels. My identification client code is RCXXXXXX41. Most of our reservations are directly managed with the hotels and we spend every year one or more SPA holidays at the fantastic R&C Hotel Singer at Berwang in Austria. Our complaint is for the Abbaye de la Bussiere in France. Our booking was done through R&C web site for 03 nights with check in on March 7th, 2024, and check out on March 10th, 2024. Already the reservation procedure in January 2024 was difficult and we had to send multiple mails to obtain an answer from the hotel. The hotel required a full prepayment which we did. First impression for the location was breathtaking for the beauty of gardens, the sounds of running waters, the splendid architecture. Unfortunately, this feeling vanished very soon. The reception desk assistant was not very friendly, formal, and red tape. No help for our luggage was offered, no welcome drink. The main disappointment was the room (cost with breakfast and pet supplement € 400.00 per night. The furnishing was different from the web site pictures: for example, only one armchair instead of two. The room was dirty and with the presence of spiders and other insects. The bathroom - difficult to describe as a bathroom - was old and dirty and in lack of any comfort. The furniture was all in terrible conditions: scratched, stained, and mostly broken as showed in the attached photos. The soundproofing was simply not existing because the door was old and with the four sides detached from the external wall for many millimeters. The room was cold because of the inadequate door. The windows were old and scratched and without double glass, not offering protection against freezing weather. We asked a room change, but the receptionist said that no other room was available due to the renovation works in hotel. Manz workers were always around with vans and materials deliveries. The Restaurant Gastronomique le 1131 offered only a set menu which was not displayed: it was a kind of surprise menu that was not acceptable for us. We dined twice at "Bistrot des Moines" and the whole experience was quite bad. Service was unfriendly and difficult because the waitress did not speak English or any other language. We had to wait for long to get the menus and wine list. Mise en place was modest and poor with plastic/rubber sets sticky and untidy. Menu a la cart offered an extremely limited choice - two main courses only - and the food quality was average, certainly not on R & C level. Breakfast was basic and service as always inefficient and terribly slow: we had to search for waiters to get a cup of coffee or a bread roll. No choice for many items like marmalade. Overall, a negative experience, which disappointed us. The Abbaye de la Bussiere does not deserve a R & C membership and we do hope that it will be cancelled from the hotel list in a near future

The unique ambience and perfect service make a stay an unforgettable experience. The restaurants are exceptionnel.

You like that it seams that your watch is moving fast as time slows down this is your spot . The garden is magical with the lovely pond , the bed is great the kitchen star quality , and the staff warm, and passioned. Close to the race track or if you like to cruise around Bourgondy this is your home. We loved it

We travel 3 times per year from the Netherlands to Spain and always enjoy finding a unique location to stay overnight. This hotel ranked among the best hotels we stayed in....