Hotel Arenal Springs Resort & Spa

We loved the overall feel of the resort. We found the staff to be friendly, the environment very clean and the hot springs were great. We found the food overpriced and the quality was hit and miss. The room was nice, but not what up to what I perceive a 5 star resort to be. The resort is conveniently located near many things you want to do in the area and we used Uber reliably throughout our trip to get back and forth.

The most relaxed I’ve been in years. We originally checked into a hotel down the road and it was unacceptable. In a panic, we called and spoke to a very helper desk clerk who reassured us, booked our room and sent a driver to pick us up. The room is over the top fabulous a 5 star quality in every way. Our room is like a small cottage and we have a porch overlooking the Yofa center, hammocks, reading area and playground. I’ve enjoyed sitting on the porch so much and our room is convenient to everything. The restaurants and staff are tops! I’ve stayed in Four Seasons, Ritz Carlton’s and many other fine hotels and none beat this place. Plus, we arrived during the off-season and the price is a real bargain!! I’ll be back!

An exceptional resort. Just left this wonderful hotel and would recommend it highly to anyone. Having the hot springs in the grounds available anytime was so very special. Just dipping in after a rainforest tour was such a treat to soothe sore muscles. The food is pricey but I found less than going into town and paying for a taxi. And also the quality in all restaurants is great. We particularly enjoyed the poke bowls at the pool bar and the gnocchi at the Italian restaurant. The breakfast buffet was also amazing. But the reason this is a 5 star hotel is the great staff. So friendly, everyone went above and beyond for us. Kind and thoughtful everyone from Joel the happiest bellhop I’ve ever met to the meticulous Sofia cleaning our room. Thank you everyone for making our stay so special!

Omg not sure where to start. This is by far one of my favorite hotels we’ve ever stayed at. Everything was perfect from being greeted with specialty drinks upon arrival to a quick checkout on our departure day. We booked a master suite and what an incredible room it was. It was very quiet while we stayed at the resort, perfect for relaxing. The staff was extremely friendly and always willing to help, food was a bit pricey but super delicious (even my two picky eaters raved about the food especially the pool sushi bar). The rooms had stunning views of the volcano with a huge hot spring on our balcony and a smaller one in the bathroom. Lastly grounds, hot springs, and pool were beautiful. A very special thank you to our housekeeper Bianca. My son loved his birthday decorations, an unforgettable experience. Each night my kids raced to their rooms to discover what towel animals were waiting on their beds. We look forward to returning next year.

Absolutely stunning resort! Me and my family of 3 stayed at this resort for a week during our 2 week vacation in Costa Rica about a week ago. I must say this was definitely an experience to remember. I originally thought it would be tough to stay in this type of resort due to my son’s allergies to peanuts, sesame, and oats which is in basically everything. They did such a GREAT, FANTASTIC job preparing my son’s meals for him everyday at the pool area along with breakfast. The staff were extremely accommodating, friendly, and caring. We celebrated our 5-year anniversary and the room was nicely decorated when we walked in which I did not expect. The views of the volcano were breathtaking. We loved the different menu options by the pool and our favorite restaurant was the Italian place onsite. Amazing experience, very kid-friendly. The resort wasn’t overcrowded and we loved every 5 days we stayed here. We will be back when we come back to Costa Rica. I was originally going to book the Los Lagos or Baldi springs but I’m glad I went with this resort. Definitely one to remember. I did a spa day and everything was so clean, the service was great and the fruit TEA was to die for. We loved everything about this resort.

Loved our stay here. Gorgeous room, great service. When the cloud cleared, views of the volcano were great. The room was spacious and we had the suite with the spa which was fun. Really enjoyed the food. Service from everyone was excellent. The swim up bar was fun. We used the gym but it’s open so was quite hot. When it rains there are golf carts to transport you to the room. Great location for exploring rain forest.