Albir Garden Resort

Had the best time was a great holiday couldnt fault it the staf were great an welcoming the bar staff were great an the reps were great too my little lad really enjoyed it as his first holiday i am defo booking for next year loved the foam partys an the entertainment at night was Brilliant.

Family of four with 2 young teens, stayed at Albir Garden on 20/8/24. Coach transfer about 90 minutes depending on stops, but mainly in Benidorm. Whilst the exterior on arrival was underwhelming the reception area is fresh, clean and welcoming. Having arrived just before midday after checking in went to the restaurant as rooms wouldn’t be ready until about 3, therefore worth packing your swimmers if you turn up early! The hotel has a main building and lots of small couple storey apartment blocks all over there resort. We stayed in the main building and apart from the restaurant preparing breakfast below we were not disturbed by any other noises. The staff were very helpful and could see the “site team” constantly clearing the grounds, emptying bins, cutting grass, moving deckchairs to ensure everyone had a tidy space to use at all times. The room was basic and could do with a revamp, but had a good size shower albeit pressure was poor, kitchenette and lounge area with dining table and the main bedroom with 2 decent sized beds, we of course also then used the pull out sofa, only down side was that air con only in the lounge and not the bedroom, our balcony view was of the shops opposite but still had space to relax if needed and an area to dry out towels/clothes. The swimming area is made up of three pools, infant pool which is about foot deep and had a small slide, ideal for those who can’t swim but want to splash around, this was also next to the small toilet block. The next pool was approx 1 metre deep all around so most people could stand up happily to play the variety of events throughout the day- aqua dance, volleyball, handball etc. also great for the little ones who can or are learning to swim- this pool did get very busy at times. The main pool starts at 1.56 metres but after a few steps quickly deepens in fact there were about 3-4 spot where I could stand otherwise you are permanently swimming/floating as at its deepest it is 2.7 metres. This meant a lot of people using floats to bob along as with the amount of people you were never going to do lengths of the pool, I managed this early in the morning then joined the float club rest of the day. There was at least 1 if not 2 lifeguards on duty at all times and here is the clincher- the pool is open until midnight when the entertainment finishes and the lifeguards are still on duty until then. The pool is served by 2 outlets, 1 is a traditional bar with all the spirits etc, but also has the slushy machine and the ice creams, a self serve cold water machine was also located here, the other outlet served just beer/sangria and the coke/fanta/sprite machine, here though was the main outside food which had watermelon, pastries, chips, burgers, hotdogs, pizza, waffles and toasties you could even take away a full pizza not just a slice. The sun beds are solid so no sitting position and not too comfortable (buy a cover mat at a local shop for about 7 euros) but there were beds stacked all day, I.

Had a amazing holiday, hotel very clean food great staff are truly outstanding and entertainment perfect for families, we had our disabled son and the reception staff reallly took to him we personally would like to thank everyone but EVA you are amazing we can’t thank u enough u helped us so much thank you xx

The Staff were amazing across the whole hotel, especially the animacion (entertainment)! They are brilliant with the children, provide a friendly, fun and safe environment for all ages to enjoy! Night entertainment is great, daytime activities are perfect for the whole family and the multiple facilities and services including bars and restaurants we’re really nice! Close to local attractions, a lovely seafront and constant access to taxis. Couldn’t recommend it more and will be hoping to go back there next year! Thank you to all the team, with special thanks to Juan, Manuel and Alex! ❤️

The positives :- staff were friendly, The water park was good Entertainment really good for children The Negatives:- Food was always just warm & repetitive choice, particularly on the dessert section Not much choice for children & was not refilled enough The rooms are in need of modernisation Not enough staff, had to queue regularly at the bar for over 15 minutes In inclement weather there is not enough room for seating to watch the Entertainment indoors

The hotel is far from clean staff are rude and food is dry and over cooked also if ur kids eat dryed chicken nuggets all week then this hotel is for you. Was suppose to check out of rooms at 10am but they was kicking us out at 9.20am also entertaining kids does not mean dress up as monsters and chase them round the pool as my 4 year old wasn’t amused and is now suffering night terrors so thanks for that,expected more from jet 2 tbh as paid a lot of money for this holiday as 12 of us went also ants in the room but when reception was told they did nothing tbh they didn’t care