Επισκέπτης Χρήστης
31 Ιανουάριος 2023
We booked here with high expectations and we're very disappointed. We had chosen a superior room with terrace, and when we arrived, we.were shown to a dull 80's decor tedious room. The terrace had the ambiance of a prison exercise yard, and was walled on all 3 sides with some ivy on the back one. Perhaps I'm wrong, but to me a terrace is something with a view. This certainly did not. As this was clearly heading for a depressing night, we asked to move. The receptionist said these rooms were popular with smokers! As a fervent antismoker this added insult to injury. We were then shown a suite which had a good terrace with a view and a decent bath, for which we paid extra. We were told breakfast in the room was no problem, and left the card on the door. We checked the following morning but the card had not been lifted. I got dressed and took it down. When the tray arrived, the toasties was a baguette and the coffee had been left off. There were other issues like the noisy air conditioning which dripped so badly we had to put a towel on the floor, a lack of information on mini bar prices and an arrogance rather than an apology on check out. This place is in need of a revamp and a rethink.
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