The Village Inn of Lakefield

We booked a one night stay, August 23/24, by phone on July 24/24. I requested a top floor room and asked if there was a water view available. I was told no water views but was offered a double queen with a balcony view onto the street which I was happy to accept for approx $180.00 a pm. We were unfamiliar with the hotel and were in the area for a family memorial. We checked in and were sent to the top floor only to discover we were in a parking lot view room with no outdoor space. I returned to the front desk to say there was an error with our reservation only to be told there was no mistake, it was my fault as I hadn’t checked our reservation through,y and didn’t catch missing Balcony designation. We would not have accepted the parking lot view room if we had known. I actually had to call back to the Inn the pm the reservation was made to prompt them to send the email confirmation and that was what I was focused on at the time. I was told our $ could be refunded and we could go elsewhere. Considering the sensitive nature of our visit to the area that wasn’t an option especially on a summer Friday afternoon. I feel that our unfamiliarity with area was taken advantage of and we did not appreciate that at all. Also, besides the poor view, the pillows were terrible, A/C very noisy which disrupted sleep, TV extremely small and accessing hot water was very impossible. The room was clean enough and they allowed us to check in early.

Centrally located. Room clean - disappointed many hotels etc., including this one are holding on to the COVID excuse of not making the bed at all or providing fresh towels, unless you ask. The showerhead is antiquated - needs changing. The front desk staff, especially in the evening was terrific and very professional, friendly and helpful

This Inn was recommended by a family member, and boy am I glad she did. We kinda called last minute, and we’re lucky enough to get a room. It’s not fancy, but is very clean, very comfortable, and very cutely done. Bed was very comfortable..and tho the free breakfast isn’t big or fancy…it’s got all you need. The lobby area was busy, so we just took ours back to our room. Many thanks to the very friendly staff. It was OUR pleasure to stay here.