when I booked the hotel through ******* it looked good. My family and I didn't expect that the hotel was in terrible condition. Even though it stated that it was going through new management and remodeling the rooms were not what we expected. The beds/ Mattresses were in bad condition lumpy and hard not comfortable, beds did not have blankets on them only sheets, the curtains were falling from the clips, the small sofa in the room was filthy with a stain on it really dirty, the bathroom in the room my husband and our two daughters slept it had mold you could see the mold around the bathroom door and ceiling. They did not have enough towels, the iron in the room the button was broken. Lastly housekeeping never came into our rooms (two rooms that I booked) to clean. We stayed 3days and they did not come to vacuum the floors or do our beds. I didn't think that we had to tell them to come do their job. Disappointed in this hotel. I hope that it does change and the remodeling and New management fixes all the negatives.
Thank you Mr. And Mrs. Longoria
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