Every staff member we came in contact with was exceptional - very polite, always greeted with a smile & willing to help if needed. I have to say, the bellmen in particular are extraordinary - always so happy & kind and go above and beyond. We love staying at the Westin Bear Mountain. The only thing I can think of that could be better is the labeling of gluten free and other allergens when dining on NYE but all questions were answered promptly and clearly by staff members. We can’t wait to come back.
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