Aileen
27 Δεκέμβριος 2024
1. Socket Issues:
All sockets in the room were not functioning properly. They did not fit all types of plugs, which created significant inconvenience when charging electronic devices.
2. Air Conditioner and Hand Soap:
The air conditioner was not adequately serviced, and the hand soap bottle in the bathroom was not refilled prior to check-in, causing discomfort and inconvenience.
3. Breakfast Quality and Timeliness:
The breakfast provided was insufficient, with limited options. Additionally, food refills were delayed, affecting the overall dining experience.
4. Delayed Check-In:
Our check-in for one of the bedrooms was delayed, and we did not receive access to the room until 5:00 PM, causing a disruption to our schedule.
Summary:
These issues have negatively impacted the quality of our stay. Immediate attention and resolution are requested, particularly concerning the malfunctioning sockets, delayed check-in, and inadequate breakfast service.
Thank you for your attention to these matters.
Μετάφραση