To tell you the truth, I’ve had better stays at the Conrad/Hilton resort world. The first few days housekeeping was attentive and cheerful. The rest of the week never saw them, unless I called the front desk. Even when utilized housekeeping never vacuumed the carpet and made the bed even the dirty wet towels were left on the floor as in other hotels to be renewed, which was not done. The casino was clean for the most part, but the servers on the tables were certainly poor at best. I usually tip extremely well, and only after that did they see the servers more than once. The hotel manager or service manager needs to attend a conference on how a service oriented casino should be run. I’ve always felt the staff in any business are a reflection of management. Slight Drawback of the hotel is there no there are no coffee makers in the rooms. However, there is a Starbucks, that does take mobile orders 24 hours. There is a wet bar including two bottles of water in each of the rooms in which an unreasonable surcharge, if utilized. Whoever decided the price for anyone of these items should be arrested for price gouging. The snacks are even placed on a scale that times how long you may be looking at the item in order to decide how many calories or what the ingredients are. My visit was in March, so the pool was not overwhelmed, but was very clean. The fitness center was appropriate and had everything most people would look for. The bistro restaurants at the food court were awesome which was a highlight of my trip. There were foods from all over the world, so should not be a problem for everyone to find something to suit their pallet.  Overall for a clean hotel, NA casino, not filled with smoke I would recommend.
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