Mandalay Bay Resort and Casino

The hotel had absolutely no service, the check in queue was soooo long and slow. The worst thing is there’s a dog barking non stop in the room right opposite to us, when I called customer service they said they will send someone to check it up and if the dog doesn’t stop barking they will throw them out. The literally used the words “throw them out”. Obviously it was a lie, we were there the whole evening no one came to check on the endlessly barking dog. The noise was non stop , never thought paying to a five star hotel means we can’t even rest properly. It was the worst experience ever!

Hotel staff was amazing walked us up to our room made sure everything was great. Room had a view of the stadium. The pools were amazing he had a great time will be going back soon.

Perfect hotel for family fun! ☀️🏖️ This hotel has it all—a beach, lazy river, pools, and the Shark Reef Aquarium. 🦈 My kids had an absolute blast and never ran out of things to do! ❤️ #FamilyVacation #VegasFun

Although we stayed at the W Hotel, we spent time enjoying the pool at Mandalay Bay. It was quite crowded over the weekend, but for my 5th-grade son, the lazy river and wave pool were an absolute highlight. He had an amazing time, and it turned out to be a very memorable experience for him. Highly recommended for families, especially with kids!

Cleanliness - molds in the shower.  French fries under the console table from previous visitors.  We never brought food in the room during our stay.  Amenities - no free coffee. No bathroom amenities like toothpaste, toothbrush, slippers or cottons etc

Mandalay Bay Resort is good for family with kids. With the bit swimming pool and a nice connecting hotels to get to the strip, hersheys and m&m factory will make children enjoy the walk. Mandalay has it own foodcourt and trams that connect to other hotel.

I was greeted by several people who helped me from the parking, to the entrance and the waiting for my room.   The service was great and I always had the support.

Service was good - they placed us on a higher floor. The bathroom is big and spacious. The lobby is nice We tried the cafe and Japanese restaurant on the ground floor The only thing is the uber zone is quite far from the hotel lobby and lifts.

Great view of the Strip. Friendly and helpful staff. Would be nice to offer complimentary coffee in the room. Two out of four kiosks at the Self-service bag storage were down; no hotel staff were available to help - guests were helping each other though. Restaurants on property were not as good as the ones at other hotel properties. Location is a bit far from action but taking the free tram and using connecting bridges would get you to most places in about 30 min or so.