Premier Inn Edinburgh A7 (Dalkeith)

Premier Inn needs a complete refurb. Very dated and very expensive. Worked out around £188 per night for below average accommodation. Food quality in pub servicing the accommodation was poor and the tables were all sticky. Best bit was breakfast but after 2x poor evening meals stuck to toast and fruit. Fine as emergency accommodation if desperate but definitely not a ‘go to’ place. Staff all very efficient and pleasant at Premier inn and pub (chain is Table Table). Issue sits with food menu, presentation of food, pub chain (sticky tables 🤮) and value for money of Premier inn. Was overpriced by c. £90 per night based on standard of accommodation.

Rooms were spacious, great food and great hospitality in the hotel. It was pleasant and quite over night stay with family and friends.

We had two nights of disturbed sleep due to noise from mechanical plant at the hotel. The air conditioning didn't work and the room was stuffy and too warm

Very comfortable stack and conveniently located to get to Edinburgh. Sadly, the site didn't have a car charging point onsite as some other sites do provide.

The staff were very helpful in responding to our requests on our arrival. The continental breakfast was simple but adequate for our needs and the evening meal was tasty and service was good.

We had a premier plus room. Very clean and looked newly refurbished. The room was spotless, had a coffee machine with complimentary drinks and chocolate. Also had a mini fridge with ice cold water. Beds comfortable and spacious. You are able to take drinks from the bar to your room. Also easy to book a taxi from the dedicated hotel taxi phone. Would stay again.

A disappointing experience to say the least. Stayed here 2 nights, and encountered several problems during my stay. The Free Wi-Fi did not work properly, and when paying for the Ultimate Wi-fi, was told “Error Message- authenticated, please try again later” retried this twice in the 24 hour period that it was paid for. Both times, this error message appeared and wasted £5 on the wifi. The lock on the bathroom door did not close all the way, and meant that despite it locking a quarter of the way, the door could still be opened normally. The white privacy blinds behind the curtains fell down when pulled the slightest bit, as they were only held up against the wall, and the pole was not drilled in. The restaurant had very nice staff at the dinner, and food was quite good. Though, the breakfast in the morning was a bit different. There was minimal things on offer in the choose your own area of the restaurant and a slight rude interaction by one of the employees, however, overall the restaurant was quite good. Mould was also found on the windows as seen in the photo attached. Overall, I expected more from the premier inn, having been a customer several times over the years, though, this time, there was a bit more of a disappointing experience.

Friendly, welcoming and clean. Receptionist provided a good recommendation for places to go. If we stayed again we would avoid breakfast at the Table Table next door. Staff were perhaps new but the lady who served us appeared stressed and came over as rude. The young lad working there stayed up-beat and was friendly.

I stay at a Premier Inn across the country every week as I travel with work. This used to be a great little hotel, but I haven’t stayed for 18 months and I was shocked at how bad it has become. Staff are mostly lovely, very friendly and helpful but in my 3 night stay this week in business, the lock on my room was broken, staff had to keep letting me in. Free wifi did not work for myself or any of my 3 colleagues staying with me, so I had to Siena £5 on the premium wi fi which also didn’t work !!! The rooms are battered and desperately in need of inves**ent plus it smells of damp snd mould in the rooms. The £9.99 breakfast option at the pub next door is truly shocking, friendly service but very limited choice snd poor quality. Avoid - absolutely not worth the money until they invest in bringing it up to standard . I will never stay here again !!! Sort it out Premier inn, shocking standards for £272 for 3 nights sub standard accommodation and putting your staff in a situation where they are unfairly trying to manage customers frustrations !!!!