Jennifer
2 Δεκέμβριος 2023
I've stayed in my fair share of motels over the years, but this had to be the worst experience I've ever had. The place was ok, not great, which was what we expected, all we needed was a place to crash and get some sleep for one night. The trouble started around 2:00 AM, loud jumping and stomping around in the room above us, then escalating to yelling. We tried calling the front desk, but no answer, got dressed and went up, it was locked --apparently they don't staff the place at night and no one monitors the phone! We tried sleeping again with loud white noise turned all the way up, but it didn't help. The yelling turned worse and it sounded like they were arguing and possibly on something. We finally called the police, and that helped for a little bit (the cop was also surprised the front desk was closed) and couldn't get the people in the room to answer. In the morning we tried to see about getting a refund, but the lady at the desk didn't have the power to do that. We asked for a call from management... it's been two days and counting and no word back. Very frustrating, we just wanted a safe place to sleep and couldn't even get that!
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