Kristena
7 Σεπτέμβριος 2023
The staff were horrible and very rude, fridge didn't work air conditioner didn't work well, the bathroom wasn't cleaned, and the booked over my reservation and left me without a room that I had already paid for and kept my money. They also contacted their affiliated hotel that I booked at due to their lack of customer service skills and the proper ability to do their job as they should have done properly , and informed them that I was a risk to the property at their hotel and they tried to charge me 20p$ deposit which is against the law but they cared none about that and kept my money as well. I would NEVER recommend anyone to stay at this hotel if u have ever relied on customer service to be handled properly this was the worst hotel experience I have ever experienced EVER!!!!!
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