Hesperia Andorra

On the Eastern end of the city centre this hotel provided a great base for a short stay in the city and I’d certainly consider again. It looks more like a modern office from the outside but the spacious lobby and bar as soon as you enter always gives a good welcome when you arrive back. There only ever seemed to be one member of staff working the reception desk, so on occasions the queues to check in built up, but otherwise arriving was seamless enough. My room was on the third floor and directly opposite the lifts, which fortunately didn’t cause any disturbance during the night as I originally feared. The room was a good size and although a little basic and dated provided a comfortable stay, along with a nice view towards the centre of the city. The bed was large with a good number of electric sockets at both sides, there was a large desk and although the mini bar was empty there were complimentary bottles of water provided. The bathroom was also a bit dated but perfectly clean and the shower head above the bath was decent. No gowns but the towels were nice enough along with the toiletries and the room gave a decent few night’s sleep. One of the reasons I booked this hotel was the roof top bar, so it was a shame this remained closed throughout my stay despite the weather being glorious. Although there’s some nice seating, reading material and the fireplace, the bar on the ground floor isn’t quite as impressive and it’s also a shame it closes promptly by 11pm, despite a member of staff still being there to staff reception. It’s a decent hotel in a good location, surrounded by good restaurant options and walkable to the main spots. With the value it offered I’d recommend and would certainly consider staying again.

The windows are useless you can hear everything from outside. During night is horrible because in front of the hotel there is a bar and you literally listen all the discussions between the customers. I called the reception but the answer was that should be finished until 3 o clock in the morning the noise and they can not do nothing. In fact the noice was there for the entire night

Overall, it was a good stay and a great location. The staff is great. But the rooms felt dated and even though we were on the 4th floor it was very noisy from the outside. At night, you can hear people talking loudly and the trash collection across the street.

Excellent hotel. Kind staff. We got our room and there was a very heavy smell of cigarettes (we booked a non-smoking room). We contacted the reception and immediately our room was changed to another room. The room is spacious and clean. Excellent and varied breakfast. Good and free Wifi. Excellent location- about 5 minutes walk from Caldea spa complex and about 2 minutes walk from the shopping boulevard. Would have been nice if there was a kettle in the room with tea/coffee facilities. A pool on the top floor of the hotel is at an additional cost and must be booked in advance. We enjoyed very much, highly recommended!

Positives Reception staff are excellent and very helpful, always a great smile. Breakfast staff all very good and large range of food available. Negatives Air con in bedrooms you cannot switch off Trip hazards in corridor with cleaners leaving vacuum cleaners and cables across the width of corridor. Leaks in ceilings and rotting walls very clear in many areas Spa is a very dirty pool area and rotting sauna. Emergency doors not secure with hanging of magnets. This hotel is lacking a responsible leader and no maintenance at all.

We arrived at the hotel after many many wrong turns (all one way traffic). The gps just couldn't find it. Luckily there are always helpful locals around. The hotel offered parking in their parking garage (which is shared with other hotels. It was not cheap parking, but you could not park anywhere in the streets. Our room (a Junior Suite) was fabulous. We liked the dark furniture and the couches and bed were great. Huge bathroom, the only problem was that the toilet would not flush. As we were there only for one night we just asked them to give us a bucket to fill in the bath and use for flushing. The funny thing was that the bidet next to the toilet did have water. But they did send a cleaning lady up (who could not understand us, nor could we her) and with hand signals we got her to understand and she left the. requested bucket. The breakfast was quite nice. The first and only place where they had an electric egg cooker to boil eggs. We enjoyed our stay in the Golden Tulip and would go there again.