TownePlace Suites Lincoln North

The staff was amazing and very accommodating. They provided the extra blankets and pillows that was desperately needed. The hotel needs new pillows, beds and fold out bed mattresses. The coils were literally coming through the fold out mattress. The shower head was also spraying water so that it caused a large amount of water outside the shower. Overall the stay was fine but just needs a refresh.

Arrived very tired at the change of shift. The outgoing desk clerk told me that they had one wheelchair accessible room, which had a bath not a roll-in shower. We were hoping for a shower, but were very tired and I went out and got my wife and all of our things. A new desk clerk greeted us and told us that there was, in fact, an accessible room with a roll-in shower for slightly more. We happily paid, and went to room (419) to find that it had a shower that no wheelchair could get into, and that my wife's chair would barely fit in and there were no safety bars. Then we went back downstairs, and told the clerk that it wasn't an accessible room, couldn't work for us, but we'd take the one with the bath. "Sorry, that one just sold!!" - supposedly in those 5 minutes. Then he assured me that our money paid would be refunded, but didn't move or give me any kind of refund receipt. I figured he meant they would just send me the refund notification by email, and we were able to find a nice room at the Countryside Suites. The next morning, I checked email and found 2 emails confirming our bill and stay, so had to waste more time going to confirm our refund. First talked to the desk clerk, who confirmed that the room we'd been assigned was not wc accessible, then waited for a manager to check, I guess because they thought we might have stayed there. All in all, it was a large waste of time. Surprising from this chain.

I remember Rachel and I took Vivian here once and it was so cool the front clerk turned on the fire pit just for us :) thinkin we had smors lol but was so nice and warm a place to be. Vivian said she liked it next best to the Embassy down town, HA HA HA she is a smart girl just like her mama... thank you.

We stayed at this place due to it's location to the Strategic Air Command Museum just north of the city. Outside area and inside lobby appearance was really good and well taken care of. The suite we stayed in was really nice and roomy with two separate bedrooms and bathrooms. Luke was very nice at the front desk. Everything about the room was top notch and I will be staying here again when I come back to the area.

Room was clean and Beth at the front desk was very welcoming and helpful! Unfortunately the pool and ice machine weren’t working. Driving with a family we were looking forward to having a pool. We were able to make some ice in our room to refresh our cooler.

The hotel was very full. I tried to call from 3-6 and didn't get an answer until 6,the q was about my handicapped husband so not about minor things. When someone answered the phone, he was efficient and pleasant. Upon arrival, one staff person was on the phone with a client who seemed to not speak English, so I waited for some time. When he finally resolved the issue, a woman budged ahead of me and asked for 'tooth brush', when he brought one, she said '4' so he had to go for more. Self-possessed people around here and inadequate staffing.

This place is a gem!! Very clean, quiet, very comfortable room, we appreciated the full kitchen. No weird stale smell in room. We are very pleased!!

The rooms were clean and comfortable. Breakfast was good. Staff was wonderful! I would recommend this location!

TV in room did not work. Loud people above me. Someone was playing music loud on the parking lot enough to hear in room.