Nenad D
19 Δεκέμβριος 2023
The manager in the restaurant where we had meals is extremely pleasant, accommodating, pleasant and the brightest point of our stay. The food was extremely good, a quality selection and worthy of praise. I have a complaint about the ski pass I received. Namely, we received a document with which we pick up the ski pass at the machine. There are no vending machines at every entrance station and track. This means that I have to go to the main gondola, get my ski pass and return to the desired track. A tourist should not waste time on such a thing, but the ski dog should be waiting for him at the reception in the morning, say at 9 am. It's the same in other hotels, I've been a guest in Livigno for 9 years. Our friends in other hotels are so well served. The biggest disappointment was room 32 with a large beam above the bed and in the middle of the bathroom. I banged my head at least 10 times. That beam is right above the toilet salt. It takes art to avoid it. I think it's a shame to sell someone a room like that. Only due to lack of time, I did not respond to the tourist inspection, because it was not described in the offer when I made my reservation. I wrote all this in good faith. I wish you success in business. Nenad, Belgrade.
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