Ξενοδοχεία με Historic Russellville Inc, Logan County

The professionalism of the staff was amazing. I made a mistake, which I acknowledged, yet they still insisted on making it up to me. The room was great, as was the food. Very glad we chose to stay here.

Great location and room setup is nice (2 bedrooms, 1 bathroom with kitchenette) but it’s just not super clean. There was a toothpaste type stain all over the front of the under sink cabinets, inside of drawers in bathroom and bedrooms have residue/crumbs/need cleaned, fridge had standing water inside plus red sticky stains on shelves, plates in cupboard had dried food on them, carpet very much needs a thorough vacuuming plus a good shampoo (keep your socks on!) Plus there was no toilet paper aside from the half roll on the holder and only conditioner (no shampoo) and no other personal amenities provided. Bed was comfy enough but I itched and worried about cleanliness and didn’t sleep well since everything else was off. Outside is pretty and well maintained . Lobby bright and colorful, pool & gym small but nice (I didn’t use but walked through.) Staff is friendly and responsive with what they could do to help - we needed sheets for the sofa bed and more towels and they ran them up right away at 9 pm but I honestly wish we had just skipped the stop and driven on through the night to get home. This location has potential - I think with covid staffing issues they are just unable to do room cleaning as thoroughly as needed but it adds up and is borderline gross. It’s really too bad.

I chose this hotel because it was conveniently located between Bowling Green, Kentucky and Nashville, Tennessee which allowed me to visited the Corvette Museum and the sites in Nashville without packing up and moving every day. I made my reservations online using the Choice Hotels Website. Upon arriving at the Hotel, I was informed by the front desk clerk that the computer system was not working properly, and they he would have to check me in later. In order to do that he would need to make a copy of both my credit card and driver’s license. This procedure was a little concerning to me in the age of identity theft. I chose to wait and walked to the nearby Cracker Barrel for Supper. When I returned, I was able to check-in as normal and without further issue. My room was clean and well attended. The bed large and comfortable. I don’t really care for the pillows used at Choice Properties but that is apparently a corporate decision and a decision that is made by the individual franchise. This hotel offers only a grab and go breakfast and I chose to pass on it opting to have breakfast at the Cracker Barrel. This hotel is obviously understaffed, as is many businesses, with employees performing multiple jobs through out the day. The parking lot is large and well lit. There is a Cracker Barrel that is in walking distance of this hotel as well as several other restaurant located nearby. Other than being short staffed and the Computer Issues at the beginning of my stay this hotel was clean and comfortable. It adequately met my needs and expectation.