SpringHill Suites Logan

They ran out of towels for the swiming pool. Several times we asked for more. Had to take towels from the fitness room. Also, I was charged for an extra room on my credit card.

Room was very clean, nice smell, comfortable bed and wonderful shower. Liked all the food opportunities around the Motel.

This is a wonderful hotel. It’s fresh and clean and new. Everyone who works here is very friendly. For the price. This is an excellent place to stay.

This hotel is a clean and comfortable facility! We loved our suite which allowed us to spread out. We watched the super bowl here which was fun because we had a living-room! Very clever to have a shower room and a separate bathroom! Very comfortable!! The staff were fantastic, helpful, and kind!! Breakfast was decent too!

Parking for the hotel is poorly marked. Only a few spot in front. We didn’t know if we were allowed to park where we did due to lack of signage

The front desk was very friendly and helpful , and nice. Breakfast was great.The room was very clean.

The room was big and spacious enough for my family. The included breakfast was excellent. Our TV options didn’t include KJZZ or any other channel for viewing the Utah Jazz game during our stay. You get what you get. We were led by ******* to believe that our room included a kitchenette when in fact none of the rooms at Springhill Suites have one. This is false advertising on the part of *******. We’ll book directly the next time we stay there.

Our sheets had not been changed and there was a used soap bar in the shower

I reserved a whirlpool room with a tub, when I called the hotel to confirm and check in, I was told a whirlpool room was not available. I was given a room with a shower instead. The receptionist was less than polite and hung up on me twice. When I arrived at the hotel to check in, She offered no resolution….only to say, “she was new, she was the only employee at the hotel at the time, her manager was not available, and there’s nothing that could be done.” The room was dusty. Elastics and debri under the bedside table. Cords covered with dust. The shower nozzle cover was broken and hanging down…it looked like it had been glued with hot glue. The light in the toilet room was slow to turn on…there may be a short in the outlet box. The pillows were lumpy and flat. In the morning, I asked the receptionist for contact information for maintenance, or management, she again, was leas than polite. …That's saying it nicely. The room cost me $200.00. It was supposed to be a relaxing getaway for my husband and I. I intentionally booked with Marriott, thinking it was a reliable, clean, well-maintained room with kind employees…this has been my experience with past Marriott bookings, but far from my experience this last weekend. I was disappointed to say the least. A little better customer service would have gone a long way to improve the situation. A little kindness, empathy, and accountability is so important in business!