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Close to the airport. The hotel has a free shuttle to the airport, which is very convenient. The rooms are relatively new, the decoration is simple and the configuration is relatively simple. The whole is still relatively clean. Breakfast is simple and there are not many choices.

Nice hotel, near airport with shuttle bus every 20 mins. Nice rooms and bathrooms with normal IHG comfy bed. Ac in room wd good. The restaurant was very nice considering there are none in Uk express hotels. The Wi-Fi worked well so a hotel to use again.

Hôtel un peu défraîchi et près de l’aéroport, d’une église dont le clocher sonne régulièrement et de l’espace communautaire où se font les festivités de la ville de Loiu. Nous avons eu du mal à nous endormir car il y a eu des bruits de fête très bruyants jusqu’à 1h00 du matin. L’hôtel est loin du centre-ville de Bilbao. Les chauffeurs de taxi ne savent pas comment s’y rendre. Par ailleurs, le personnel était fort sympathique et l’atmosphère agréable.

A lovely hotel close the airport in a small town with a couple of bars. The bus stops directly outside for the 15 min ride into Bilbao. My room was a double and it was very comfortable. The aircon didn't work so it was pretty hot. I was with two friends and only one of us had Aircon. The single room. The hotel had a bar but no restaurant you could only have very basic pizzas. It's good value if you want to stay near the airport or be close to Bilbao without the extortionate hotel prices there.

We booked this hotel specifically for proximity to the airport. It's close, less than 10 minutes by shuttle. The hotel is deceiving because its a very large building that happens to have a hotel on the 5th floor only. No clue what else uses the building. Check in was easy and seamless. The clerk was also able to schedule our 0500 shuttle the next AM (free shuttle!). We stayed in a family room which is very large and spacious for a family of 4. The room was nice and quiet..only downside was were not really able to get hot water for the shower despite several adjustments to the faucet handle. The hallway getting to the room needs more lighting and perhaps a lighter colored carpet. For airport convenience, this is a good place. For proximity to downtown--this is pretty far.

Perfect location overlooking the river (virtually next door to the Conde Duque), a 15 minute walk from the Guggenheim. The room was spotless, quiet and very comfortable. I went for the B&B option - the buffet breakfast was excellent, including a glass of cava, if that's your thing! The staff were helpful, efficient and friendly seemingly able to switch between Spanish, English and German. As seems to be the norm these days, the rooms have USB points, so UK visitors don't need to bring an adaptor to charge their phones.

We were a family of three and got the studio apartment. We stayed for 5 nights and were overall very happy. The people at reception were extremely helpful and nice, Ingrid - if I remember her name correctly- was especially welcoming. They have 24 hour reception and check in and check out was very smooth and easy. They also reply to WhatsApp messages during working hours. The apartment had everything you needed and good cupboard space, iron, small kitchenette, nice sized bathroom with good lighting, daily cleaning service, comfortable beds, ... The location was a three minute walk from the Zubizuri bridge and away from the hustle and bustle of the city. Numerous restaurants and cafes and supermarkets were a minute or two away. I greatly recommend this hotel/apartment especially for families. The only thing I wish could be was a cheaper price. It was a bit pricey but I would go again for sure.

The service from the front desk to the restaurant and other facilities were excellent. The location was excellent with close access to restaurants, the old town.and to the Guggenheim Museum. Good carparking was available. Very enjoyable stay