Επισκέπτης Χρήστης
22 Νοέμβριος 2023
After booking the apartment through ***********, I was contacted by City Aldgate Apartments in the *********** message center where they asked for my passport, requesting it to be sent through an obscure link. Before having the chance to reply they called me and asked me to hurry up which I thought was odd. I reluctantly sent them my passport, as alarm bells were already starting to go off. They then sent me an email outside of the *********** system, and requested that I send a £250.00 GBP deposit through another obscure payment link outside of the book.com system. At this point I began to suspect it was a scam, and I came to tripadvisor to check their reviews which are terrible, many customers experiencing the same thing, and being scammed out of security deposits. I contacted *********** to request a refund, but due to Stay Inn's no-refund policy, they were unable to recover the funds. I lost about £200 GBP, and luckily not an additional £250.00 GBP, but I am still amazed that even after contacting ***********, they were unable to retrieve the funds, or remove this malicious apartment from their website. DO NOT BOOK! SCAM!
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