Paddington by Capital

Level of the apartment is not specified at the time of ad and booking and there's no lift andAC not even fan. So we have to find another accomodations. For three nights that we booked in we only stayed one night. Dark hallway and terrible smell up to the top.

Parking was a chore. We stayed two separate times during our two-week trip. 1st-Flat 3A=Was clean but cramped. Washer/Dryer confusing. Overall satisfactory. 2nd-Flat 3B=Unacceptable with regard to bathroom/toilet arrangement. Musty/moldy, dirty, cramped and very inconvenient. this flat should be addressed and be listed for no more that two persons.

Great place to stay in London. Need instructions for the appliances. We couldn’t figure out how to use the washer dryer and stove. Also the mattress on the pull out is very thin. Overall a great stay.

Great location Spacious studio with good amenities Needs work on plumbing mattress updates and little things like a tea towel big wipe up cloth Excellent communication

Property was easy to enter with info provided.location was perfect. It was clean and had everything we needed for a family of three. I would note that the shower is pretty snug but the water pressure and temperature were perfect though.

I haven't been fooled by such a bad apartment in a long time. I specifically booked an apartment with two double beds because all the others only had a sofa as a sleeping option. In the end, I still had to sleep on a rickety couch. When I asked about it, I was told: bad luck, your mistake. The mattress on the couch also had a huge, unidentifiable red-brown stain. It had obviously not been checked for ages. The freezer was so frozen that you couldn't even open it. The highlight, however, was the bathroom because the shower head was obviously moldy and the toilet flush was so loud that you thought it was going to explode. Save your money!

The location of the apartment was very central and worked well. The directions for gaining access to the apartment could have been more clear if it was indicated that the reader where one needed to place your palm and enter in an access code is black and on the upper right side of the door. They allowed early drop-off of our luggage which was very helpful.

This unit was nothing like it looked on the ad. We would never have stayed there. The pictures made it look spacious but it was like a shoe box. There is no way 4 people can stay there comfortably. We had to wait for the tiny hot water heater to heat up before each person could shower. I am sure we did not get the unit we contracted for and we should be compensated for false advertisement.By the way, we had 8 pieces of luggage and had to carry them up 60 circular type steps. We have never stayed in a place like this and would have left if we another option.

we were unable to use the freezer as it was completely frozen. I have photos as well.