Επισκέπτης Χρήστης
20 Δεκέμβριος 2023
Please do not come back to this hotel Please do not come back to this hotel This is disgusting We booked the executive queen room for the last two weeks and then checked in the same day and then gave us a dirty little room in the basement and then went to the front desk and asked for the room that we had booked and the front desk replaced us with a room that had not been cleaned When we found the front desk again, the manager's service attitude was very poor. He said that it was impossible to book our executive room at this price, so we chose one of these two rooms. We complained to "Trip app" immediately when the customer service staff of Trip app called the hotel to check The manager of the hotel was like they lied about giving us the executive suite but it was us who asked for a higher class room that made me feel sick. Fortunately, the Trip app paid for the incident and although it cost us two hours, It's just that the hotel manager has no integrity, no manners and even insults us, which makes me very disappointed in this hotel, especially the ************************. Please remember, please don't book!!
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