Chileno Bay Resort & Residences, Auberge Resorts Collection

TL;DR Pros: Beautiful property, large rooms, lots of amenities and activities, great food. Cons: Ocean view rooms are a waste of $, Private beach isn't even usable, service is lacking. The property itself is beautiful and pretty large. Service on arrival is excellent from the front desk to the porters to the concierge. Paco our personal concierge was exceptional and prepared a nice personalized greeting for my birthday. Unfortunately we were disappointed with the ocean view room . Our room was really a view of the construction site nextdoor so that was a bummer. It was a very unsightly as our room faced more towards the adjacent construction site and crowded public beach. There was constant construction noise and constant foot traffic. Pretty much the opposite of what I hoped for in a scenic relaxing stay. The hotel is design poorly and rooms face out away from the center of the property. We could have stayed in the city if we wanted to stare at heavy machinery and throngs of people walking by. There should be some warning on the website about the construction and noise levels for some of the ocean view rooms so guest aren't caught off guard like we were. We ended up requesting a room change and were placed in a garden view room, which ended up being a much better spot but also a little awkward since there was no separation between us and our neighbors who were staring at us through the sliding doors in their plunge pool. This property is just not laid out well. Also the hotel also did not compensate us for taking a lower room class. So we ended paying for a more expensive room than what we actually stayed in. Overall this was a big negative from day 1 of our trip. Fortunately inside the rooms are beautiful and spacious. The outdoor showers and soaking tubs are very nice. Rooms have a nicely stocked mini bar, coffee, tea, and nice walk in closets. These are some of the best room interirors I've seen at any property. The resort has a fleet of golf carts for moving guest around the property and a fleet of suburbans for local transportation which is great, you never have to call ahead for a taxi/car. The Well spa is excellent. The staff and therapists are all incredible. The spa facilities are very nice as well. The pools are very nice. Pool service was mostly very good. The first day at the pool we were largely ignored but the service was better after our first day thankfully. The private beach is laughable. It is a small, rocky patch of sand with a pair of lowly chairs setup and the surf is quite rough. If you want to actually enjoy the sand and calm water you need to go next door to the public beach. The hotel should just advertise that instead of trying to pass theirs off any sort of decent enjoyable beach because it is not. The fitness center is very nice but not large enough to accommodate a resort of this size. The gym is packed in the mornings and you'll have to wait for cardio equipment since they only have a few treadmills. The

Unbelievable facilities and staff. They truly care and the facilities are incredibly nice. This is a five star experience with a truly committed, kind and friendly staff.

We thoroughly enjoyed I trip to Cabo and the Chileno was the primary reason for that feeling. It was hands down the best resort experienced we've had in our 20 years of traveling as a couple.

The Chilean Bay Resort is one of the best places we have been to, from the minute you arrive to the property is just breath taking, the gardens, the friendly, attentive and knowledgeable personal, to the facilities, and the views to the ocean from every space. The Food in general is delicious, Baja taco my favorite, but the food at YAYA's is exceptional.

Followed a wedding trip at another resort with a few days at Chileno Bay to relax and recharge before heading back to the real world. Was so worth it. The resort is gorgeous, rooms are immaculate, and the service and food are incredible. Highly recommend! The spa is also an incredibly beautiful and peaceful serenity.

This was our second time at Chileno Bay. It was even more amazing then our first visit. One, there isn't a bad view on the property! Given the beautiful landscaping and oceanfront, everywhere you look is picturesque! All rooms have some form of terrace/balcony and outdoor showers. Our bathroom was light-filled and featured a tub against blue tiles. It was outfitted with bath salts, loofah, candles and a tub tray—make sure to plan one night of in-room dining so you can indulge in a long hot bath! When booking your room, ocean view might be better than ocean front as the waves are VERY loud at night. The spa experience, The Well, is world-class and features separate and co-ed facilities. Definitely arrive early for your service so that you can partake of the hydrotherapy circuit! Snorkel gear is avaiable for free to guests. Do it in the early AM, before the tour boats arrive. The pool is gorgeous... an infinity looking out to the ocean. They have thoughtfully divided it into 3 sections—kids only up top and adults only closest to the beach. It is perfect and ensures peace and quiet for those seeking (and deserving) calm vacation vibes. Everything is exquisite and personal. My only request is more healthy & vegetarian offerings at all of the restaurants. Don't delay booking your trip!

The resort staff is truly top notch. The food at all restaurants is first class. Great design, layout and the overall amenities are well thought out. Access to the beach is a huge plus along with the H20 water toys.

Rooms, staff, food were all excellent. The staff is fast friendly and on top of things. The resort is extremely clean and well manicured. The use of the adjacent beach next to the resort is a great add Highly Recommend

The resort was beautiful and so many fun activities for the kids to stay busy while you soak up the sun by the pool. Plan to get out early as the loungers fill up early and you don't want to be left without a chair.