Sunrock Hotel & Suites

The view of the arches is great and the place is very spacious. The air conditioner is separate so that was good and bad. The service was very good and clean everyday. Have kitchen and refrigerator so cold drinks and hot coffee.

At the Sunrock Hotel you pay for a room but get an apar**ent .

I like the view of the arch every morning & evening. I didn’t like that there was no hot water for the first 5 days

We were quite pleased with the size and comfort of the unit. It was clean and for the price a nice surprise. Staff was very pleasant.

We stayed in building 10, room 105 and it smelled terrible in there. There wasn’t any hot water and there was leftover things from the previous travelers like hair. Will not be booking this one ever again.

MUY ATENTOS...TODOS. RECEPCION LIMPIEZA MANTENIMIENTO SEGURIDAD GRACIAS, POR SUS ATENCIONES.

Great stay as always! The staff is very friendly and helpful! The room was clean and well kept, and the pool and grounds are very nice!

The grounds of the property are very nice, updated with nice landscaping. Wish I could say the same about our room--sp****ly furnished with banged-up, dated furniture. The ocean view was gorgeous from this 4th-floor, 2 BR condo that overlooks a lovely pool, but hard to see because the curtain rods were broken and we couldn't get the curtains open. The slider wouldn't lock, there's no elevator, no kitchen towels, only 1 hand towel per BA, no warm water to shower. There are about 15 different buildings of 8 units at this property, the highest bldg number being down the hill,closer to the water where the office is. We were in building 3 and had to drag our suitcases all the way back up the hill after checking in. Estefan at the front desk was very friendly & pleasant. The workout room was pretty good with a nice view but no towels or water. We only stayed one night and would've complained about stuff had we stayed longer. The price was great for the view.

Considering the location so near the coast line the price was definitely a plus. I had a two bedroom flat with a large living room and kitchen and two bathrooms. There was ample space. The furniture and space was a bit worn for wear but totally functional. However, my BIG issue was that there was no hot water in either showers, sinks or kitchen. I told the front desk multiple times both day and evening during my stay and each time they said they would send someone up. I even watched the desk clerk notifying someone on her walkie-talkie. It never got fixed. It being 85* outside I didn't need "hot" water for a shower warm water would have sufficed but a cold shower is unacceptable. To my disappoin**ent I got no explanation, no apology and definitely no hot water. Would I stay here again, hmmmmm? Not so sure about this.