City Express Suites by Marriott Cabo San Lucas

Nobody speak English. The breakfast is terrible, everyday something missing.

Clean , reasonable , nice pool , very quiet

The breakfast area was very congested. Need to develop a better flow for choosing food selections, toasting station and coffee station. The milk serving containers in an ice water tray caused many spills and clean up situations for staff. Staff was friendly and tried to accommodate requests from r questions even if there was a language barrier. The beds was too firm. It didn’t have a box spring support. Breakfast was a typical Mexican continental selection. Fruit selection was good but was always in limited supply. Toasting area was too slow and needed to accommodate more than four slices. Staff cleaning pool deck were amazing. Housekeeper was amazing and made honouered our requests.

My lost luggage sat in there office for two days without me receiving notification at this time several items were stolen.

It was Christmas time. Hotel wasn't decorated at all. Not festive. Pool bar needs to open earlier to accommodate early sunbather and swimmers. Food selection very limited. Hotel doesn't take advantage of spacious pool area to offer guests some good tacos.... Vending machines are poorly stocked. Rooms and hotel were great but options for guests were poor. Also, continental breakfast is from 6 to 10am.... By 930am it was not restocked, if items were gone they wouldn't restock. 10am is 10am not 930am.

Everything is ok 👍

This is a very good place to stay, nice friendly staff, nice and quiet, only had problems with wifi on the 3er floor, but they fixed it fast. rooms are nice and have everything you need, (we had a suite with 2 beds) overall a good place.

spacious, modern, very comfortable, clean, good A/C, nicely equipped kitchenette, pool looked inviting did not have time to use, nice breakfast area

I want to start by saying this property is advertised as another hotel online! We could not believe our eyes when we arrived, the pictures are NOTHING like the actual hotel. The room we were put in had a strong unbearable smell of mildew or water. We could not stay in the room too long because we became dizzy, the room was not very clean either. It smelled like the room had water damage that was painted over, so it smelled like mildew and fresh paint. When we brought this to their attention they offered to move us to a room directly below our previous room that smelled exactly the same ! We were not satisfied since the hotel name was different and the room was unbearable so we decided to leave. The staff was unprofessional and had an attitude, we were told that since we had already checked in we would have to pay for the first night and would be refunded for all other nights, as soon as we left they refused to contact us and never cancelled our reservation, ******* could not even get the manager on the phone many different times. I have called and emailed this hotel with no answer or solution. I guess they are so money hungry they refuse to rightfully refund us. In the end we had to pay to stay at another resort as well as this one. As a tourist this hotel is not safe because any and everybody has access to enter the property to the pool, elevators and wherever else. Staff never verified anyone. I would not waste my money or time staying here if I were you. It is not worthy.