Finnstown Castle Hotel

I stayed at the hotel with family during a short break to Ireland. I found the staff friendly and the hotel clean, comfortable, and good value for money. The only issue we had was on the day of checkout. I contacted the manager Barry regarding this issue and he replied by saying he would investigate and respond within a week. Unfortunately, this was now two months ago and I have tried to contact the hotel since without success. This has now marred the experience and my opinion of the hotel as it has left me feeling like guests' concerns are not taken seriously.

There is no words that I can say ,my cousin was 82 last sunday and we went for afternoon Tea there was 5 of us , A English lady served us ( sorry I dont remember her name) she could not do more for us , she was so good to us .so much so I have recommended hotel to family and friends please god we will be back again thank you for Imaking her day Lorraine A

From the time we arrived for Afternoon Tea , Marina was wonderful, professional and courteous. My elderly mother and I arrived first and while waiting for my sister and her boys we were offered tea/ coffee. The array of sandwiches, cakes and scones with clotted cream and jam was lovely. My sister had a special O Birthday and Marina brought a muffin with a candle and sang Happy Birthday to her. The room was old world and beautiful with Queen Anne chairs and lovely views of the garden. We got endless cups of tea / coffee and no rush to leave or vacate table. Lovely linen tablecloths and napkins . Nice bathroom “Ritual“Toiletries. Would definitely recommend. Thank you Marina for adding a special touch to a special occasion.

We had a family meet up with several rooms , from the reception that book us in to the breakfast staff I never met a source lot , no welcome, bad form with a snap instead of a nice word . Glum faces ,with a bare grunt . The dinner was only served in the bar on coffee tables with your knees in way . The waiter was busy giving out about people so we skipped cancelled dinner and went out. The room was very worn and cold , the bed was lumped and the lift mined all the night with the next door speaking on the phone we could hear his chat. The breakfast was very poor selection and horrible cheep bread and the cooked foods on same boxes as meat and veggies foods. One got hash browns that had long hair in it . The receptionist we checked out with Lauren was lovely and helpful.

Very impressive avenue and hotel front. Inside lives up to expectations, very grand entrance hall and front rooms. Bed rooms are nice and comfortable. Food served only in the bar and was good. The senior male waiter lacked any interpersonal skills or maybe just felt a little superior. Manager did little to make us feel welcome.

We celebrated our wedding here in July 2022 and had an amazing day from start to finish. The staff couldn't of been more helpful- especially Natasha, Jackie and Abdul. All of our family and friends commented on the fabulous food and atmosphere created. Thanks again for a fab day- Luke and Evelyn.