Ανακαλύψτε τη διαμονή σας σε Lucea

I went to the hotel on Wednesday September 16th for my birthday on the 17th. I was warmly greeted at the the Front desk by Amiel. Who advised me that we had been upgraded which was a great surprise. I also requested that I get a room on the ground floor as I did not want to deal with the stairs and he quickly accommodated my request. My room was very lovely and gave me the right setting for my birthday. I found the service excellent and the workers were very helpful and friendly especially Marviet aka Ms Hanover one of the servers at the Breakfast and Lunch buffet. She was caring and very pleasant and made us feel very special when she served us. The supervisor came and checked on us each time ensuring we were well cared for, she also got the ladies to sing Happy Birthday for me at lunch time and gave me a nice slice of cheese cake. The food was generally very good. I loved the variety and the choices they gave us eventhough they were reduced because of the effects of COVID_19 on their bookings. I also used the Spa service which was just great, Tamara the young lady who did my massage was top notch. I felt very relaxed afterwards. I also enjoyed the activities on the beach and of course Bingo with Jason and Ann-marie who took the time to sit and chat with us about the hotel activities. I was really impressed with how the staff all wore their masks and everyone ensured that we followed protocol regarding COID-19 procedures I did not feel at risk. I really want to thank the staff for making my birthday a very special one for me with great memories despite having to deal with COVID-19.

This was my second time at the hotel, the first in 2019. The rooms have deteriorated with a very strong smell of damp. After some heavy rain during my stay, i saw water running down the walls - my room was on the 3rd floor. The food, save for at the Indian and Posidan Al a carte restaurants were mediocre at best. On the positive side most of the staff were a joy to interact with. The location is amazing as is Sunset cove beach which is my favourite spot. The entertainment had improved tremendously from the DJ's to the singers. Such exceptional talent. Unfortunately I do not think I'll book a third stay due to the conditions of the room despite the cost and the phenomenal expense of transportation should you wish to leave the resort

I was thrilled to experience Jamaica for the first time, and as it happens we were extremely fortunate to have our stay at Sunset at the Palms in Negril. From our initial welcome by Tobian on the concierge team, to our last day exit the experience was top-notch. I highly recommend the resort. Everyone contributed to our enjoyment and appreciation for the beautiful country of Jamaica and our lovely resort, but to add some specific names, we thank Tobian, who gave us our first impression of the resort's quality, Cleon, who was heading the concierge team for our stay, and Andre, Aldain, Sashana, and Tafari who were also a part of the concierge team and were always there to lend a helping hand; Kadian McPherson front desk manager, the sous chef Chef Myrie, also Chef Kenroy, Chef Fitzroy, Chef Sheldon, Mrs. Barrett, and the entire restaurant staff who made all of our dining experiences memorable and delectable. We appreciate Mr. MacFarlane and the security team for keeping us safe during our stay. Our thanks also to Ms. Allen, Mr. Jackson, and the housekeeping team for keeping up our accommodations during our visit. We learned so much during our on-site botanical gardens tour from head gardener Lynford, his expertise aided our enthusiasm for the lovely plants, flowers, and birds we observed. I was able to receive an impromptu swimming lesson gratis from Clavon at the pool, and my thanks to him for his suggestions to improve my fitness. I do not have names,but thank you to the gentlemen and ladies who staffed poolside bar, especially the gentleman working the day of 7 August 2022. Also thank you to the other bartenders who also provided us with lovely beverage concoctions. On our excursions to YS Falls and Black River (highly recommended) our driver Mr. Sinclair was a literal fount of knowledge, not only providing a singularly smooth ride, but also giving us detailed information about the parishes and towns we passed through, and making our day trip the most memorable and delightful. Thanks also to Lacia at the gift shop, we purchased some needed items there, and quality was high. We enjoyed some entertaining nights on site as well, with the inimitable piano playing skills of Paul, who has a vast and varied repertoire that we were able to enjoy. I could go on and on! We definitely would love to return in the future! Thank you so much Sunset at the Palms for such a fabulous first stay in Negril, Jamaica!