The hotel's location is decent, requiring a walk or shuttle bus to nearby attractions like Galaxy ******, and a taxi or walk to most other places. However, Galaxy shuttle buses are available for trips to Old Town, the ferry terminal, and the airport. The room was clean and pleasant. We enjoyed two nights, the second of which included a complimentary upgrade to a suite, which enhanced our stay (my pictures are for this upgraded room). We didn't partake in breakfast, so no comment there. However, the booking promised three free inclusions: refreshments in the VIP room, a minibar, and access to the pool deck. Unfortunately, these offerings fell short of expectations. The VIP room was disappointingly small and offered only basic beverages and snacks that ran out quickly. The minibar only contained unhealthy soft drinks. Additionally, access to the pool deck required swimming attire, a requirement not clearly communicated during booking. Overall, these discrepancies felt misleading and left a negative impression.
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