Ξενοδοχεία με Pyramide, Machern

Schöne Zimmer mit einfacher Ausstattung aber groß und sauber. Frühstück minimalistisch aber für den Preis ausreichend. Gibt wenig zu meckern. Der Fernseher müsste sich mit dem Internet verbinden daher nur 2 Sender denn Verbindung hat nicht geklappt. Sehr Laut im Haus, da Jugendhostel. Maskenpflicht wird nicht umgesetzt, dass hat uns massiv gestört.

This place is a joke. First, try to find it. Signage is less than minimal. Hopefully, you can figure it out with others who already have or who are also searching for the place. Next, take a nondescript elevator to the 6th floor. If you come after the sun goes down, note that the lobby with the elevator is quick dark, very poorly lit. Get off the 6th floor and turn right. If you come at check in time, be prepared for the line of over a dozen others waiting to check in. They will not check in anyone before three. Nope. Won’t do it. After a half hour, we were directed to our room on the third floor, right above the intersection. Great view from a large window facing the university and Old Town directly to the west, but ah, these are the two big problems. First, the noise of trams, trucks, and then every ambulance in the city must be required to pass through this intersection! Second, summer heat makes the room an oven. One window will open a bit, maybe 10 cm, but don’t get your hopes up for much natural air. We figured the noise would eventually die down, but it didn’t, especially ambulances on a Saturday night. So eventually we closed the window and curtains. That helped contain the noise but then the heat hit us. We failed to find much sleep in our sweat. Ah, but the air conditioner! Try as we might, we failed to get the A/C to work, nor any fan for ventilation! About daylight, we finally slept, only to miss our planned Bach Festival event that morning. Groggily, we tried to get to the reception desk to discuss this issue, but, mind you, the elevator up to the reception does not stop at the third floor. Only down. So this senior citizen had to take the first of four climbs up those stairs to reception on the 6th floor. I asked for a refund for the second scheduled night. It was refused. “We can’t do that. Only Expedia can. You need to call them.” Also, “You can’t get air conditioning in your room because there is none. Hotels in Germany don’t have air conditioning.” And portable fans are not provided either apparently. I called Expedia. They said that, of course, the hotel can refund the payment for the night. Expedia called the hotel. Then spoke with me I returned up the four flights of steps to get my refund. Nope. They refused to refund. But they did provide another room that did not face the street. Ok. We took it. They even provided a bottle of wine, and we slept well that second night. The next morning at check out, the manager asked why we hadn’t turned on the air conditioning…and of course, Germany has air conditioning. And no, the hotel would not be able to refund an unused night as requested. We loved Leipzig! But beware of this joke of a place.

Due to a cancelled flixbus, we arrived at the Hyperion Hotel at 1 am dead tired to leave the next morning early. The checking in process was sluggish and the hospitality of the guy that helped us was not so kind. Finally we got the room but Immediately after we arrived in the room we got a message from flixbus that the bus would leave in 10 minutes. We immediately rushed back downstairs and the receptionist who had checked us in 10 minutes earlier. He assured us that no money would be deducted and he would send me a confirmation via e-mail - which I did not receive. Now, almost a month later, I see that the amount has been debited anyway. Since I thought there should be a mistake, I e-mailed for clarification. After several calls and emails I finally I got someone on the phone telling me that the bed was ”used” and they could therefore not resale the room that night. This simply is a lie, there was no time at all to use the bed. After several attempts to get in contact now the manager offered us a 50% refund. What a sad policy, where I should pay for the false promises of this hotel. This kind of business is ruining a nice city like Leipzig. Making profits on the backs of poor students, if that is really your business idea then you deserve to get an honest review: I would not recommend this hotel to anyone.

We were the second time in the shortest time guests in this comfortable and modern hotel because we liked it so well and we felt well around. Here the guest really doesn't miss anything! The whole staff is always very friendly and helpful. The girls at the reception warmly welcome the guests with a smile and convince at any time with their patience and competence. Here you feel really welcome. What we liked very well: every day all staff* from all departments such as kitchen, reception, service, etc. are together to talk to each other for a short breakfast break. This is how communication works beyond its own field, strengthens the sense of communion and facilitates cooperation - which ultimately benefits guests. This is how the mutual works, please continue! The breakfast buffet is beautifully decorated and offers something for every taste. The cocktails at the bar are really delicious and the pizza is also good taste. The rooms are bright and friendly furnished, with large, sound-sluring window fronts. I have extreme back problems, but I could sleep very well in the comfortable beds. The bathroom is also as modern and skillful, with large mirrors and cornery washing basins as well as sufficient depots. There is nothing used here and you feel just well. Because of my round birthday, we received a room upgrade to a great suite at our second visit. This was notably larger, had a box, bathroom and toilet room are separated here. Very pleasant, especially when you are too second. At this point again my sincere thanks for this wonderful gift!!! (Just good that nobody saw how we were gratified and how children jumped around). We will certainly come back, I'm looking forward to it 😘

In general a decent hotel, however our AC was not working in the room and given our late checkin (11:30pm) nobody answered the phone when calling reception multiple times, which was very disappointing. We could occasionally also smell cigarettes from the ventilation system. Breakfast was alright. Without the issues it’s a quite decent hotel.

Whilst our studio apartment was a little smaller than we had expected, it was very-well kitted out, and gave an interesting view on the historic Wende mural across the street. Although served in a rather cramped ground floor area, the breakfast buffet was impressive and got us off to the right start for seeing the city: central Leipzig is compact, architecturally fascinating and full of life. Highly recommended all round.

The Bad The central reservations staff. It is becoming more and more common that central reservations do not do their job across a number of chain hotels and here they badly let down their hotel team and ourselves with our group visit. Tardy if ever replies to emails, sneaky hidden small print in contracts stating that rooms would only be serviced every other day! Why would anyone accept this? It's a false economy that can only resuly in customer dissatisfaction. It is bad enough for us to reconsider whether we would use this hotel again. This is such a shame as the hotel is really good. Middle management should give equal attention to client satisfaction as they do to cost savings and learn to reply to enquiries promptly. The reception staff are variable: some are great and efficient others are scruffy and careless. If you are going to issue them with a uniform, make sure that they wear it smartly and represent the hotel well. There is no car parking (but it is in central Leipzig) and coach parking is problematical. The Good Recently refurbished to a good standard Good sized rooms Great breakfast Great location. I would have loved to have given this hotel four stars but can not because of central reservations. Still they can be proud that they saved some money on not servicing client rooms. It is very frustrating to see what should be a fantastic hotel spoiled by offsite people who do not care

Ich hatte ein Einzelzimmer, habe aber die Vorzüge des Hostels sehr genossen - gut ausgestattete Küche mit Kühlschrank, alles sehr durchdacht, junge, urbane Atmosphäre, Lounge und Raucherbalkon haben tolle Aufenthaltsqualität und die Einrichtung ist insgesamt äußerst geschmackvoll und wertig, bis hin zum Bad. Mein Zimmer wäre nichts für Lärmempfindliche gewesen, aber da gibt es sicher noch andere. Die Lage könnte besser nicht sein, quasi am Markt, fußläufig zum Hauptbahhof, Supermarkt und Bäcker um die Ecke. Ich komme sicher wieder!

The hotel is in good condition and the price is worth four stars. There is a parking lot and the breakfast is very good, suitable for the whole family. Although located in the suburbs, surrounding supermarkets and fast food restaurants, half an hour into the city