This was a last minute booking and Tatiana at the front desk took excellent care of us! She is a 5 star employee all the way.
The rest of the stay was acceptable, but not wonderful. You can tell the hotel is old. Nothing broken or glaringly wrong, but everything feels dated, especially the bathroom. The pull out couch, while a life saver for our family of 5, was not very comfortable. There were some cleanliness issues as well, including a lot of dark black hairs on the floor of the bathroom. We are all blonde. Overall, an adequate stay which was saved from a more negative review by excellent customer service.
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