This was our 3rd Melia-branded hotel on our 16 day tour of Portugal & Spain and the beds were all hard as stone and felt extremely cheap! The hotels were selected by our tour company, but we would never stay at a Melia-branded hotel on our own because of the rock hard beds. This hotel was very dysfunctional in its layout with the bar at the front door and the front desk off to the side with elevators hidden in a narrow hallway. Even the room floors were dysfunctional in their lack of directional signage and odd corridors. The only thing this Melia Hotel had that the other two didn’t was a coffee maker in the room. The A/C was okay but did very little to dehumidify the room, so it always felt like a “damp” cold that made both of us sick after three nights. Even the layout of the breakfast buffet felt very dysfunctional, although they did offer a nice selection of items. They did not have a laundry facility or offer laundry service and when my wife asked about a nearby laundry, they said we had to go to Old Town! Imagine our surprise when we found a small self-serve laundry about 3 blocks from the hotel. It seems to me that they should know what’s on their neighborhood that might help their customers.
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