Επισκέπτης Χρήστης
6 Δεκέμβριος 2022
The only good thing about this hotel was the location. It was very neat the central shopping district and the central sightseeing district. However, there was a leak from the sink and it dripped on the floor. First they argued that because I didn't put the sink plug in, it leaked (makes no sense, why would I want to fill up the sink?). Then they said because it was Sunday, someone would come fix it tomorrow. In the meantime, they put plumber's sealing tape around the outside of the pipe (did nothing because the correct application is on the inside of the joint) and put a bucket underneath to catch the water. First of all, it's not acceptable to have to wait for this to be fixed and secondly, no one came on Monday or Tuesday to fix it and we left on Wednesday morning. Horrible service. When they came on Sunday to put the useless plumber's tape on, they put the wastebasket underneath to catch dripping water. They did not supply us another wastebasket to put actual waste in, so we had to improvise our own with shopping bags. This is not acceptable. They wet mop the floors... sometimes. Only Sunday and Monday, not Tuesday. They don't vacuum though because even after the wet mop, I still saw dirt on the floor. Also, the shower had mold on it where the teeny tiny shelf that couldn't hold all bath items (soap, shampoo, conditioner, face wash) meets the wall. The walls were very thin and our neighbors were a family with two children who screamed. It was like living in a bad apartment with noisy neighbors. The beds were rock hard - I had to sleep on the top comforter (I used it as a mattress topper) and used an extra comforter as a blanket. I was between Hotel (Hostal) Lisboa and Roommate Mario. I don't know if that would be any better, but I can tell you that this is not the place you want to stay.
Μετάφραση