Hotel El Mansour Mahdia Thalasso & Spa

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Magnifique hotel, magnifique personnel et surtout magnifique bouffe 😍

Highly recommended, all staff work hard especially the animation team who work throughout the day tirelessly making an effort to keep the children and adults busy, lots of different activities. Rooms were stunning we had 2 bungalows which were stunning. Food was good preferred snacks, kids loved the option of having ice-cream all day which was a bonus. No complaints!! Shout out to the - whole animation team! - life guards - bar/restaurant staff! - cleaners and grounds man!! Thank you!!

My family had a great time the staff are friendly and the animation team are the best. The facilities are excellent and the beach is perfect. I had an amazing holiday and I would definitely come back thanks. Oh don't forget Rico he is the best

First time in Tunisia. We had bungalov, it was clean and room service every day. All stuff was super nice Clean sea, but sometimes jellyfish was there. Animators were great

The place here is very nice the people here are nice and funny. Hotel is close to the see. The rooms are vety pretty. Service is very good. And the price is good too. The animation team us very fun. The best one is Adam. And also others like Rico. The rooms are clean. And its peaceful here.

We are having the best time lovely hotel , great staff and fantastic animation team .

Fantastic hotel – highly recommended!We had an amazing stay at this hotel. The food was absolutely delicious and incredibly diverse every single day, with a fantastic selection of delicious ice cream. There was always plenty to eat and drink, and the cocktails were superb!They take great care of both adults and children. The kids' attractions were excellent and changed daily, keeping the little ones fully entertained, while adults also had plenty of great activities to enjoy. Big rooms.. close.to.the sea. We didn't miss a single thing during our holiday. We will definitely be back!

This was not our first stay at this hotel, so we have a good basis for comparison. Unfortunately, compared to our visit in 2023, the quality has declined dramatically. RECEPTION & ROOM We were assigned a worn-out first-floor room right next to the elevators. The view was almost entirely blocked by the indoor pool dome and the large waterslide. From around 6:00 a.m., the corridor became a constant walkway to the elevators, and from 10:00 a.m. until late evening the hotel was filled with loud music, entertainment shows, lifeguard whistles and screaming children. Resting in the room during the day was simply impossible, and we had to keep the blackout curtains closed for privacy. Because of our late arrival, we missed dinner on the first evening. Reception promised to check with the kitchen but never followed up. The currency exchange policy was equally disappointing. Reception refused to accept slightly damaged euro banknotes, claiming the bank would reject them, yet a private exchange office accepted the same notes without hesitation. Ironically, in return they happily give guests old, torn and heavily worn Tunisian dinars. FOOD & DRINKS The "all-inclusive" package is far less impressive than advertised. Drink options are extremely limited: one draft beer, one white wine, watered-down soft drinks, powdered juices, and only the most basic cocktails. The coffee is among the worst we've ever had. The food was the biggest disappointment. Although there was plenty of it, quantity cannot compensate for quality. Most dishes were bland, poorly prepared, overly spicy or simply unrecognizable. There were virtually no options for guests with dietary restrictions or those preferring simple international food. We saw countless guests filling their plates only to throw most of it away—a shocking amount of food waste. The kitchen's hygiene also raises concerns. Guests are warned not to drink tap water, yet the hotel never explains what water is used for cooking, washing food or producing large quantities of ice. Stomach problems among guests are therefore hardly surprising. The buffet layout is inefficient, with long queues at the live cooking stations. Waiting 20 minutes for a few slices of pizza became normal. Avoid the reservation-only Tunisian restaurant. Most guests around us left nearly all of their food untouched. SUNBEDS Finding a sunbed is a daily battle. Unless you're up by 6:00 a.m. to reserve one, your chances are slim. Towels are left everywhere for hours, and staff reportedly reserve the best spots for paying guests. The beach operates similarly—the better your tip, the better your location. On Saturdays, beach staff even remove unattended belongings and give the sunbeds to outside visitors who pay to access the beach. Apparently, maximizing revenue is more important than taking care of hotel guests. HOUSEKEEPING Housekeeping was well below four-star standards. Our room was not properly cleaned upon arrival, service carts blocked the corridors