Imperio Residence Seafront by Perfect Host

i check in 3 days 2 nights. First night everything is good , but the next day air tiada . i call agent and then dorang kata ada masalah teknikal dan tunggu 30 minutes . after 30 minutes, air still tak ada sampailah i check out. So ? i tunggu dari 2pm sampai la hari esok.  call 3/4 kali untuk kepastian tapi agent tak bagi solution and biarkan camtu je💁🏻♀️. Terpaksa kumpul air macam ni, tu pun tunggu 4/5 jam sebab nak pakai toilet . So next time better cari agent lain lagi bagus

Worst stay here. The staff at the counter are less helpful and a bit arrogant. The parking space in the building is very dirty and very dusty. The parking area is scary and very dangerous for guests because there are also foreigners who often go back and forth in this area in a suspicious state and have been stopped trying to try to pick up vehicle doors here. There is no proper CCTV surveillance. The room was very smelly and still dirty and not cleaned properly. The bed sheet has ***** (air mani) and blood stains. No wifi as advertised for various reasons. The TV cannot be turned on. Feels like being cheated by the management of this place. The place is very bad and the service is very bad, I was told to pay a deposit of rm100 for no good reason and have to check out before 11am. Very unfair to the guest and feel cheated. Suggest to everyone out there, be careful if you want to choose this place.

Good : The swimming pool is awesome, toilet with bathtub, superb smart tv with plenty of channels Average : twin beds have been combined into one, got space in between (not combined by me), no tea or sugar provided, just two drinking bottles, shower gel isn't refilled, bottle is empty, when requested, the owner asked to get it from the counter by myself ( which I didn't do ), toilet is not clean, got mould in the shower, Bad : Every entry must pay RM6