Manchester City (Piccadilly)

check in is a v convenient and the staff r v nice and helpful, room is v comfortable

We were a group of colleagues and partners having a college reunion after more than 50 years since graduation as teachers We had to change the date due to covid-19 effecting some attendees. Given the new date we also had to shorten the stay from 2 to one night at the new date. I was not given a refund for the cancelled dates unlike all the others. The dinner dish of fish and chips that many ordered was awful and my wife found it inedible. She told the wait staff at the time. Workmen commenced work before 8am on level two and the work noise reverberated through the floors above where we were. Totally unacceptable and uncaring for the guests Altogether the stay was unpleasant and I will avoid staying there in future.

酒店乾淨 離火車站比較近 周邊環境一般

Premier Inn Dale Street is top drawer. The Premier plus room is the best Premier Inn room I've stayed in. There's a nespreso machine and green & blacks chocolates. Everything is clean and tidy. Oshane on the reception desk was particularly friendly and helpful. Give it a try!

Love this hotel chain - basic simple but safe clean & reasonably priced. Mattress a bit old now tho.

Self Check in was a shambles. There was a massive queue and machine not working. 3 pm was very busy time so why aren’t there staff to help . Took ages . Went to the bar for help because no one came to us . The room was very clean but only one towel for 2 people. No way of contacting anyone without going downstairs. We were only there for one night so we made do . The bar area was very good and they were open late

Great location, close to Piccadilly gardens with bars and restaurants a plenty. Tram stop close by so easy to get about and explore the city. The room was clean, friendly staff

Amazing service, Oshane could not have done more to make our stay the best it could be. Celebrating my husbands 60th and he pulled out all the stops. Made sure we had everything we needed and more. Thank you. Would definitely come back Wonderful place

The review reflects our experience of check in which was a shambles. If Premier Inn want the customer to self check in then they need to make sure all the self check machines function. Harassed staff trying to deal with a queue of people trying to check in and also dealing with food orders and bar service with not one member of staff seemingly in charge. Rooms obviously not checked by a housekeeper as a double rooms with just one towel. Shame, great location and close to Piccadilly station but for over £100 a night for room only Premier Inn need to do better