Ανακαλύψτε τη διαμονή σας σε Manila

I arrived and check in went smoothly, got the city lights room, very spacious, Good room away from traffic noise, the staff was great, and the cleaners made my stay amazing! enjoyable! I had shower and bath combined, a pleasant supprise .Sure the hotel can do with some paint here n there, the location was suitable for my needs, easy to get taxi, door men were helpful, I ate out , I met up with my girlfriend and met her father, she also got a room there also, would i go back yes , yes yes.

Hopefully a working wifi and cable TV should be made available. Staff are courteous and helpful. Upon arrival, was given a room with no shower head and loosed shower valves. It was fixed the following day. Overall, decent.

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

The room I choose is nice&spacious, it isclean, AC is working, except for the soap dispencer difficult to use/dispence. Staffs are nice. The lobby is spacious. The hallway from the room where we stayed is clean. The hotel is near to everywhere. Over all rating, Im giving you 5 star. Thank you. Happy & satisfied travelers here.

I booked a Luneta Suite but was upgraded to a Tower Suite upon check-in, as my room wasn't ready, and I ended up waiting for about an hour. While the Tower Suite was spacious at approximately 30 sqm and comfortable, the view of the Port Area was a bit disappointing. I was hoping for a Manila Bay view. However, the staff did go above and beyond to make my stay more comfortable. I requested to have breakfast in my room instead of going to the buffet, and they graciously accommodated this, which I truly appreciated. The service overall was attentive and courteous, and the in-room breakfast was a nice touch. The hotel itself is rich in history and charm, but the long wait at check-in and the view from the suite did slightly detract from the experience. Despite these minor issues, Manila Hotel offers a classic stay with excellent service. I would consider staying again, hoping for a smoother check-in and a better view next time.

Thank you Diamond hotel for making our stay very satisfying, you make us feel that we are at Home, so happy that we get to have a chance to relax during our day off at work. We really enjoyed our stay and looking forward for another vacation with you with my family 💞

Worth the price ofc worth the hype fr cs look at how aesthetic the room and the pool it is🥹🤍But sadly the balcony has no access because they locked it permanently. It’s sad for me bcs balcony is a must for me😮💨💔 But the service is really GOOODDD they help me as much, even if you call them first to ask so many questions and they will answer it very well. Great Hospitality⭐️⭐️⭐️⭐️⭐️⭐️⭐️

It's really rubbish. Apart from the good attitude of the front desk service, nothing is the same. When I entered the house, the water was stopped. The hot water suddenly became cold and hot. The bottled water drank almost the same as the water in the swimming pool. All kinds of furniture were about to fall apart. The sound of air conditioning sounded equivalent to the level of aircraft engines. In addition, I did n’t understand when I first came to Manila. Ctrip wrote xx kilometers from the city center. This city center is the old city of Manila. The real urban area is in Makati. I'm still wondering how I couldn't find a five-star hotel in Manila

I was dropped off at this hotel by a taxi driver (a faulty address had been given by my airbnb reservation). This was the first time I was in the country, so, even though I am a man, I was traveling solo and was a bit nervous to be dropped off at a place that was not my own. The hotel guard opened the car door and greeted me. I told him that I could not contact my host because my internet service was not good here. The guard, with a smile, picked up my luggage and told me that we would sort it all out inside. At this point, I thought to myself, I will ask for the hotel wifi to contact my host. Inside I was welcomed by two very gentle front desk staff, Mayumi and Diwata, who welcomed me, and helped me contact the Airbnb host and told me that they would grab a taxi once they had it all sort it out. What an amazing country, and what amazing ambassadors! I have traveled through many countries and I have to say, this did not feel like a transaction, but the staff were really empowered to make anyone they come into contact with happier than they found them. Every hotel has beds, and amenities, but not every hotel is a safe haven. Casa Bocobo definitely will make your stay feel like an experience beyond giving you a place to bunk for the night. I went back to the hotel this morning to drop off doughnuts for the staff. I will book my next stay there for sure.

I am really speechless about this hotel. I tried so many hotels before but this is the best hotel I stayed! good job g sqaure!