I checked in at 11 PM. Usually there is a friendly greeting. I know it's hard to get help, etc. The hotel staff was talking to his friend on the phone and continued to speak to the friend with loudspeaker on the entire check-in. If I hadn't stayed there many times before I'd wonder what was going on. Suggestion...when you are greeting the guest checking in, pay attention to them, process the transaction THEN talk with your friends.
Aside from that the room was fine, I had a good night, I did notice they aren't offering breakfast anymore...only coffee.
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