Maxwell Holiday Club

Staff were either friendly or very rude and grumpy. (Anton was kicking the sunbeds around, moaning about people leaving suncream bottles under the beds). The cleaniness was shocking! Food crumbs were on the kitchen side, and an opened half used bottle of vape juice under the bed when we checked in. The floor was horrible to walk on, and our feet were always dirty. The green bedding cover was dirty. We had no bed sheet, only one flat pillow. Our room was never cleaned the whole time we stayed, our towels were never changed, and the towels were different sizes! The shower head wouldn't stay in the holder on the highest level, so had to hold the shower head to be able to shower. Had to keep asking for a toilet roll, and this was never replinished. Our bins were only emptied 2 times in the whole week we were there, and 1 of those I had to ask! We later found out you have to ask to have your room cleaned. (This information was never given to us. We just overheard others complaining while we were waiting for our transfer) The lighting in the rooms is poor, and the shower leaked. I will never stay at this hotel again regardless of the price. Lucky for us, we were out most days and only needed the hotel to sleep. However, that was tricky at times with people shouting at all hours, no aircon unless paid for. You have to pay for wifi. However, free wifi around the pool and bar. There is no lighting at all from lift to go out to the pool. It's very dark. Around the pool is hit and miss where to get sun it is very built up around so be mindful where you sit if you want sun all day. Floats were left around the pool for others to use which was nice however think this is just left over from guests. I went late in the season, so it could be the reason. However, the slide was hardly on, and when it was, it was for a short period only even if the kids were still playing. No shallow end to the pool.

Very nice beds, comfortable, helpful staff, especially the manager, he puts himself out to do everything he can for you. Everything you need for self catering, which we were. Excellent bar staff, already planning to book for next year. Ideal location

Room never cleaned.toilet leaking and eventually water coming through ceiling before anyone would do anything.cock roaches clearly seem and there big.tv in room not working wall sockets faulty.health and safety are non exist.had to use the toilet in the lobby downstairs and that is not a very nice experience I'm telling you that.honestly don't stay here.