Chateau Royale Beach Resort

Shared a 3 bedroom 2- bathroom unit between 3-couples. Nice open living area and the facilities were excellent. Enjoyed the pool, although the weather wasn't great unfortunately. Adjacent shopping areas in Cotton Tree had everything required to support our visit. Walking distance to the beach and the Maroochydore Surf Club had excellent meals and friendly staff.

Reviewing this type of apartment is always difficult as they tend to be individually owned so the apartment reviewed may not be representative of the whole block but some aspects, I think are. Sadly we were disappointed overall with our stay, primarily due to the lack of cleanliness of the apartment. We mentioned this on checkout but were simply told we should have reported it on arrival and housekeeping would have been sent back- but this wasn't just a single clean that hadn't been done correctly, it was long time neglect, the beds clearly aren't moved between lets and I can't guess at how long it is since windows were cleaned internally. Even dishes/cutlery that had been put away were not clean but we soon found that this was due to an absolutely useless dishwasher! Dead batteries in light/fan remote were quickly sorted by reception and a hairdryer given to use when the bathroom one wasn't working - minor problems in their own right but you don't expect to have to keep visiting reception when you've paid a lot of money to stay! Absolutely no way that this is a 4star establishment which is what it bills itself as. On a more positive note, the location is excellent with just a short walk to Maroochydore Beach and a 10 minute stroll to Cotton Tree Beach. Lots of cafés within a very short walk. The pool area is lovely, plenty of shaded areas and and undercover 'couch' set up, the pool itself is very clean and well maintained. I have noticed that all of the 5star reviews are from pre-covid, those since are far,less favourable - I wonder what has changed.

My stay was disappointing this time, Unstable furniture, used roling pin to stabilise outside furniture. Dirty rooms . for a long time it has had a lick and a promise! Inside waterkettle brown powder, also unsafe, steam at the handle. Frayed blanket in maim bedroom, should be used as a dog snuggler. Clock and lampshade rusty. All in all this unit(47 floor 10 ) needs a thorough spring clean, replacement of furniture. I did complain to the management who admitted the cleaning standard was their responsibility but not the furniture standards.I offered to show them my photo's but they were not in the slightest interested. I was offered a discount after complaining , that I accepted. However.... I like to suggest that untill the above is rectified this unit should be downgraded to standard/budget with lower charges, as it is NOT a delux unit as advertised. But to top it off a Departure Letter is issued by management stating:" Apartment left clean and tidy, failure to do so may incur extra cleaning charges to your credit card." Now that really is a bit much!

Advertised as beachfront, ocean views - what a joke. We overlooked Memorial avenue, saw bush turkeys, not much else. Master bed was comfortable, worst pillows I've ever slept on. Try purchasing pilows from Tony Colyer textiles, they are truly great quality. Kitchen bench on arrival was covered in sticky coffee stains, so was the outdoor table. Having undercover car parking was great, but there was no fob scanner accessible to get out of the park. I had to get out of the car, scan the fob, get back in the car then drive out. Getting out should not need to scan. Many lights did not work, including bedside lights Worst booking and check in process I have ever encountered. We had to go to a convenience store to pick up the key, then find the apartments. Then we had to scroll through emails to find the instructions on the name of the apartment building, the room number, the floor number. Reception was closed, even during office hours. We had emails from comfy and stayz by the dozen. Will probably never stay on the Sunshine Coast again if this is the process we have to go through.