Επισκέπτης Χρήστης
10 Οκτώβριος 2021
Having just come from another Riad we were really disappointed with our stay at Fabiola et spa and wouldn’t really recommend it. A number of things resulted in us asking to check out and pay our bill early; firstly there was a foul smell coming from our room (first room on left when you go up to first floor), secondly there was a lot of late, loud noise until 1am, thirdly whilst the staff were lovely to us at first they were slow e.g. when we arrived they offered us tea but it never turned up whilst we waited around. Lastly, the WIFI was bad and only worked downstairs which made it difficult for us to plan our days, but this was less of a concern to us. In order to check out after one night we were told we had to pay for the full three days stay rather than just the one night we had stayed, so we ended up negotiating and getting offered a new room on the second level. We would of preferred to find a new Riad as we already knew from experience there was much better out there and much closer to town. In fairness, the new room was more spacious but we still experienced the same horrible smell (although less) - we think it comes from their air-con units. The room was also noisy with neighbours music etc playing until late. After all of this the female staff were still kind but we had clearly upset the male member of staff who went from being very friendly to cold and rude, of course making the rest of the stay uncomfortable.
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