Greet Hotel Marseille Centre Saint Charles

Not a terrible place. Great location, nice quality breakfast, and rooms clean and comfortably furnished, if a bit small. Minimal in-room amenities, but great tvs. I'm generally a budget traveler and not picky, so this would have been a much better review had the weather been cooler. However it was during a heat wave when the promised AC was really a necessity. And there was none. First room literally had no air at all. After being told by one person that the technician would check it out, still no change after being out for a bit. New people at desk first said it was hot because of the sun, then said technician had come and couldn't fix it, then offered a fan, then finally offered a new room. New room had moving air but not cold air. Then dealing with the night person, I asked for a fan, which was provided after some argument. Finally got an okay night's sleep. Fortunately I live in a hot place and don't like AC much anyway and could sleep in a warmer room. Then looking at recent reviews, it was clear there had been no AC for weeks. So - a known issue, no mention or resolution of it, multiple stories depending on who you talked to, and unpleasant staff (who were quite cool and comfortable in a super chilled lobby). Thus what would have been a 4-star review for a technical problem handled well by staff is now a 2-star review because the staff did not handle it well at all. On the plus side, my friend who traveled with me said she saw a bunch of portable AC units getting brought in when she was checking out. So someone was finally dealing with the problem.

I was excited by booking this hotel on the Accor App as it looked amazing and it was very inexpensive. I appreciate this is a budget brand and I wasn't sure what I was expecting. I had just stayed in a 2 star Ibis Styles which was amazing, so being Accor I was expecting that level. It's not far from the train station at all and when I arrived, I wasn't greeted (pardon the pun) very enthusiastically, the guy on reception seemed a bit grumpy. I went to my room and it was basic but fine. I had a double bed, a desk and chair that looked like it was bought from a charity shop, the TV was big but no English channels sadly, the Wifi was actually ok. The bathroom was very dated circa 1980's, but did everything it needed to do. The breakfast was awful. Really really sparse selection of breads and meats which didn't feel fresh. They had crepes and they looked a bit mouldy on the underside which put me off eating there a second morning. It was a budget hotel, I wasn't expecting a lot and the location was good. If you are wanting a convenient hotel at a budget price, this would be fine.

This is a funky little place in a great location for getting around Marseille. The staff was very helpful and friendly. The room configuration was not good-and it was very small! It was quiet and the breakfast was a good deal for the price.