Basiliani Hotel

Good service for picking up guests from car park. Breakfast was included, pretty ok selection. Room is large but toliet wall was very bad maintain and dirty. Selfs and table.has ants. The overall was fine but need some improvement on the bathroom wall. Same cost of bookings, some rooms are big, some are small.

Excellent location, unique room, very good service

extraordinary service, super friendly, clean, great breakfast with a great variety of fresh fruit etc.

Roberto, Nino at front desk plus Roberto driver are all awesome. Great location, breakfast and hotel. A little dark at night though, could use an extra light or two for the walkway area. Other than that this is a wonderful stay.

The location of H Basiliani is absolutely stunning, on the side of the gorge, in the middle of Matera's sassi area. There are cave dwellings (some renovated, some not) either side of the hotel buildings, and the breakfast terrace and some of the rooms (including ours) have panoramic views across the gorge at older caves on the other side. Our room was very large (split level, obviously meant for a family rather than just the two of us!), calm and comfortable. My only criticism is that the bathroom was about due for another coat of paint. Because the hotel is in the historic area, you cannot drive to it. You need to leave your car somewhere in the modern part of town (the hotel can advise on a choice of car-parks), and then call the hotel, who send their shuttle to collect you and your luggage. They also offered to shuttle us back to our car if we wanted to go out for the day, but there is enough in Matera (within walking/climbing distance) to keep you busy for a couple of days, so we didn't bother. I have read complaints about people waiting for the shuttle - this is only a small hotel, so there are only one or two vehicles - as long as you know there might be a wait, I don't see this as an issue. Staff were very friendly and helpful, and I can't think of a better location to stay in Matera! If this is your first visit to Matera, bring a satnav or a decent map. The street signs in the modern town are dreadful, and we spent nearly an hour driving round completely lost.

Both our driver from free parking and reception staff were amazing! Our receptionists spent 10 minutes helping us understand history and sites to see

Spacious accommodation, nearly a small house! Great view, nice breakfast. Shuttle to the free parking about 2k away. Friendly helpful staff. All good

The property is located in the historic area and has amazing views at its doorstep. The rooms were immaculate. The staff was friendly and was very accommodating to our special requests.

This is a fantastic boutique hotel. The room was so comfortable. It has the most comfortable bed we’ve experienced in Italy. Clean, modern rooms in a gorgeous historical setting. The staff was so kind and helpful. They offer a shuttle service from a parking lot outside of town that made things so much easier. Highly recommend.