Score 3/10 We booked a luxury suite months in advance of our arrival. Apparently they were no longer available so they downgraded us to the Peace Pod. Which is unfortunate because none of this was communicated up front and not even when we arrived. Only after we saw the room we knew something had gone wrong in our reservation. The Peace Pod is clean and new but basically a small (cold) Ikea container outside the garden, so not exactly on par with the stylish suites in the garden (see photos) When asking the receptionist she said sorry (with friendly words but less friendly non-verbal communication) but there is nothing she could do because they were fully booked. However, on *********** there were multiple larger rooms available. So they chose to downgrade rather than upgrade and not communicate it. So the overall experience was quite poor. We also had some power outages that were limited to the Peace Pod room. The garden itself is beautiful though. Clearly a lot of work goes into maintaining it and the result is a beautiful garden rich with many species of birds. The restaurant has a bit of an odd style and seatings (low tables) but the food is ok to good overall and the staff is very friendly. The pool bar has the same odd style, and has no audio system (i.e. music), no draft beer, no toilet and is a bit more expensive that most places in Eswatini&SA
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