Comfort Inn Matteson - Chicago

It was nice

stayed for two nights and not once i had room service . i had called front desk twice and they gave the run around. definitely wouldnt recommend !

Bed was too hard pillows was too small. No ice machine on the second floor when is a sign on the wall for it. No air circulation in the room or hallway. Coffee machine makes coffee that looks like mud. The staff was nice and the breakfast area was clean

The property/rooms were disgusting, staff was inattentive, the rooms were very old and outdated. I would not stay here ever again.

This was a girls trip... The room itself was nice, there was hair on the bathroom floor, but it wasn't anything to make me gross out. The check-in was swift, the check-out even swifter. The only thing that I am disappointed anymore about is the smell of ****...It seems to invade all rooms.

good value for the money, clean and comfortable. nice quiet area. bed and pillows were pretty good.

Room was dirty needed lots of repairs as well as the whole building in need or remodeling.Bed was not comfortable and bathroom vent was horrible with dirt and dust. Toilet needed repairs and walls and floor was disgusting. There was barely any water pressure and took over 15 minutes to get any hot water. The outside area was not impressing as there were several black men standing around the entrance driveway and across the street. Was very uncomfortable with this. I made the reservation on line and was too late to cancel once we arrived. This place needs to be closed down and remodeled completely. I know the health Department would not be very happy with this motel.

I requested an "EARLY" check in time -- and the staff was very helpful and accommodated me. Room was adequate, with the exception of the shower curtain/tub area. The curved shower bar was hung high to make the shower area feel more roomy -- but the shower curtain didn't quite come "inside" the tub area, so all the water from the shower went into the bathroom floor. I had to angle the shower head and put down towels to clean up all the water. But my biggest disappointment was with the complimentary breakfast. Sliced bread was available, but no bagels or muffins. There was only 3 sausage links in the serving pan, and about half a cup of scrambled eggs in that serving pan. I wasn't able to eat the sausage links as my first bite, it tasted terrible. Scrambled eggs were so watery I literally threw them out. My breakfast was 2 tablespoon servings of cream cheese -- and a cup of orange juice. Waffles could have been made, but I am low carb so tried to stay away. Also available was cereal, bananas, apples but again I stayed away. Would I stay again, probably not. Was it adequate for an unexpected funeral that I had to attend in the area. YES.

The rug was damp and the smell in the hallway was terrible. Other than that everything else was good.