Microtel Inn & Suites by Wyndham Kansas City Airport

had a nice stay service was spectacular if needed something the guy was right on top of helping me all together everything was great.an nice room

When I booking a hotel, the front desk said there was a service can send me to the airport, but when I really needed him to take me to the airport, they said there was no driver! I can only take a taxi to the airport by myself! I feel like I've been deceived!

Good experience, and the staff was beyond

I could barely understand the check in person. They claimed to have airport service but did not except in the morning so I had to get an uber. The sheets had black spots on them, the washcloths were very poor quality ad rough, and the walls were scuffed with black marks in several areas of the room. The kleenex holder was rusty and without kleenex. The light switch for the room is behind the pillows but I had to walk to the desk to discover that as well as another trip to get the WiFi password. The entrance area outside checkin was very muddy with water everywhere. All in all it wasn't a very pleasant experience. Its only redeeming feature was it is close to the airport. SHAME on Wyndham for giving their name to this place which badly needs renovation and was not what I would consider of Wyndham standards.

Awesome place to stay great staff

The condition of the hotel is well below average. The water in the bathroom was nowhere near warm enough to take a shower. There is no coffee in the hotel, let alone toast or a bagel. I could have just slept in my car. This is unacceptable.

I booked the hotel for my husband, paid for it and then the front desk refused to register my husband even though it had the confirmation email. The front desk person was really rude and arrogant.

Stains and dirty linen in a new check in room. Dated appliances and bugs everywhere. Main door did not work so you had to physically pull it apart. Leaking shower and holes in the walls everywhere. Bad attitude by staff when it was brought to their attention.

This was just a last minute booking but the i arrived to the room and it was very clear that it was not properly cleaned. Bedding was all over the floor and no beds made. Bathroom still had a used bar of soap in the tub. Heater didnt work at all not recommend staying here and ice stayed at a lot of Microtels in the past.