Breaffy Woods Hotel

Amazing experience . Stayed in Breafy House several times , great food service etc… . Had 21st and Silver Wedding back in 2017. Went to several weddings . Have lunch on regular occasions in Healy Macs. Mairead Prendergast is exception at her work , can’t praise her enough . Very pleasant can’t do enough for you . Love to see her whenever I go for lunch . My lifelong friend Irene Hennley feels the same way . Thank you so much Breafy House and Mairead Prendergast

Travelled far to get here but did due to the amazing pictures on the website. Arrived and realised the Breaffy woods hotel was next door to a Vaccine centre and the car park was quite busy. Eventually got parked and the got booked in that's when we realised Breaffy Woods is basically the budget version of Breaffy house which is also on the resort and a 5 minute walk away,. The rooms were very basic and so was the overall hotel. It was clean and the staff were friendly. The breakfast was also fine. The pool you had to walk into the Breaffy house area and you had access to there pool which I must say was amazing and the kids loved. The park and the mini golf was also outside Breaffy house and both the kids loved. Overall the grounds in front of Breaffy house were amazing. it had fairy walks and woodland trails which the kids loved. Next time I come 100% I will book Breaffy house Hotel as the rooms and the actual hotels looked amazing compared to Breaffy woods and the cost wasn't much more.

We stayed in breaffy house this week, from the breakfast team to the evening service and food it was an amazing experience. A small word of thanks to Mairead who served us ,she was so friendly and great craic. Thank you Mairead

I had a one night stay in this Hotel in August. We were in room 3032 (two adults and 2 children). We had previously stayed in this hotel and enjoyed our stay Our stay this time was not so positive. On arrival to our room, we noticed our room was not cleaned fully. The accommodation staff came within a few minutes of me informing reception who seemed to be expecting my call and knew the room wasn’t ready. The accommodation staff removed the dirty cups and food mess, flushed the toilet which had urine in it, left additional clean towels all while we remained in the room. There were traces of a person sitting or lying on top of the bed but it looked like the bed sheets were not pulled back so the bed didn’t appear to have been slept in. I didn't want to make a scene and was glad that the accommodation staff were there so promptly and thought it would be ok. However, as the evening progressed, I found nuts and other food debris around the room. My 3-year-old in fact picked up a nut from under a chair but I quickly took it from her before she put it in her mouth. Ordinarily I would have got on with it but in COVID times on reflection this less than 5-minute quick clean was not adequate. No disinfectant was used. The table was wiped down with a dry cloth. The policy of double cleaning & fogging was most definitely not adhered to on this occasion. I was sure that I would be offered some token of goodwill on check-out or something would be sent to the room but this did not happen. I sent a follow up email which was passed to management and the response was wholly inadequate and ambiguous. I replied to this email with questions & concerns but I never received a reply. I sent another mail to give them a chance to reply in case the email got missed but that was not answered either. I have found the hotel is fine if everything goes ok but if you have any issues then don't expect them to be resolved or dealt with in a professional manner. Its 4 months since we stayed there and it still annoys me and has lead me to posting this very negative review. The lack of communication is insulting. We paid for this stay and have been left feeling out of pocket as we didn't have a pleasant experience. This hotel take your money and don't seem to care if your experience is enjoyable or not.. Orla